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Experienced Friendly Call Center Rep Needed NO SALES

Phoenix, AZ

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Description

We are currently looking for a friendly customer care rep with a great attitude and call center experience for this exciting opportunity!

THIS POSITION IS WORK ONSITE IN PHOENIX

$16/HR- FULLTIME WITH MONDAY- FRIDAY SHIFT

$$$$$$ WEEKLY PAY $$$$$$ + BENEFITS!

Duties: Outbound CSR-

  • Making outbound calls to patients to get them transferred to a scheduler or completing a prescreening
  • Making outbound calls to providers (physical therapy) to ensure they have what they need for the patient to be serviced at the time of appointment
  • Making outbound calls to providers (physical therapy) to follow up after the appointment and get the paperwork to keep the case current

Duties: Patient Care Rep:

  • Make outbound calls to providers to schedule appointments (radiology or Physical Therapy)
  • Make changes/updates to cases and contact case managers (internal RNs)
  • Confirm appointments with patients, reschedule if needed
  • Receive new prescription information from providers regarding physical therapy and/or next steps  
  • ***Patients are individuals that have been injured at work and have a current active workers compensation case***
  • Bilingual is a plus but is not required

Job Requirements

  • 1 year of call center experience preferred
  • Computer skills
  • Steady work history
  • Great communication skills
  • Customer service (via telephone) experience
  • Criminal background screen
  • No drug screen is required

For immediate consideration please email your resume to:

Ashley.Morris@remx.com

(Mention the position you are applying for)

I look forward to speaking with you!

Apply Now