RemX Orange County has a GREAT OPPORTUNITY for a Customer Support Representative to work for an AMAZING company located in Fountain Valley! Monday- Friday. 8:00am-5:00pm
Offering $19.00 per hour, minimum 6 month contract, possible temp to hire
AUTOMOBILE background is extremely helpful but not a requirement.
This position is an immediate start with room for growth within the organization- review the details and apply today! Remote position until further notice!
Dealer Support Representative Duties ~ Training will be provided!
- Answer all dealer phone calls with a professional, courteous, and friendly manner
- Receive and respond to requested information on parts and order processing questions from OE Dealership, Regions, Ports, and PDC’s
- Coordinate special order requests
- Provide parts technical assistance to PDC’s in order to properly identify miss-packaged parts
- Assist dealership personnel with parts catalog
Dealer Support Representative Requirements
- 1+ years Inbound Call Center Experience
- Multi- tasker - type and talk
- Toggle multiple screens
- Compose and reply to emails
- Courteous and Professional demeanor
- Eager to resolve issues
- Degree preferred, HS diploma required