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Customer Service Representative - Call Center

Coral Springs, FL

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Description

Position: Coral Springs Call Center

NOT REMOTE

Customer Service Representative

  • Employment Type: 6 month contract to hire, Full Time Hours
  • Salary: $15.00/hr
  • Location: Coral Springs, FL
  • Schedule: Must have open availability! At least one weekend day required

Job Responsibilities:

  • Answer inbound calls from customers
  • Answer customer questions, and assist with researching and resolving issues
  • Process internal work and customer requests
  • Make outbound calls to follow up with customers on errors or questions
  • Handle special requests

Job Requirements

Job Requirements:

  • 1-2+ years of Call Center, or Financial Customer Service experience
  • Experience with an online bill pay service
  • Experience with internet navigation and Microsoft Office Suite
  • Ability to clearly communicate with clients and customers
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