Growing Call-center in Central City (very close to Phoenix Airport ) area is looking for FT Bilingual customer representatives and patient care reps to work on site and start immediately.
Weekly pay at $17 dlls/hr ($16 if not Bilingual) and paid training is offered.
- Making outbound calls to patients to get them transferred to a scheduler or completing a prescreening
- Making outbound calls to providers (physical therapy) to ensure they have what they need for the patient to be serviced at the time of appointment
- Making outbound calls to providers (physical therapy) to follow up after the appointment and get the paperwork to keep the case current
Duties Patient Care Reps:
- Make outbound calls to providers to schedule appointments (radiology or Physical Therapy)
- Make changes/updates to cases and contact case managers (internal RNs)
- Confirm appointments with patients, reschedule if needed
- Receive new prescription information from providers regarding physical therapy and/or next steps
- ***Patients are individuals that have been injured at work and have a current active workers compensation case***
For immediate consideration please send resume to email@example.com (Title: Onsite Call Center- Bilingual)