Questions? 1-888-481-3375

Onsite Call Center Representative

denver, CO

Apply Now

Description

This is an onsite Position

 

Job Duties:

  • Sell and service Good Sam multiple and varied products and services; Heavy emphasis on call center sales and up-selling.
  • Receive and respond to membership and product inquiries by listening attentively and responding with first class customer service.
  • Process and receive customer calls and solicit additional sales of various memberships, services and products.
  • Provide product knowledge to members by explaining the type of service or product offered.
  • Convert customer inquiries to sales through established sales techniques with an emphasis on sales conversion rates.
  • Update membership system and phone support system with required call and order information.
  • Perform other duties as assigned.

Minimum Qualifications:

  • High school diploma or equivalent; College degree or some college preferred.
  • At least one year in a professional call center setting and sales experience preferred.
  • Strong interpersonal, verbal/written communication and listening abilities required.
  • Must have effective organizational skills.
  • Basic computer knowledge and ability to learn in-house computer programs essential.

Job Requirements

Minimum Qualifications:

  • High school diploma or equivalent; College degree or some college preferred.
  • At least one year in a professional call center setting and sales experience preferred.
  • Strong interpersonal, verbal/written communication and listening abilities required.
  • Must have effective organizational skills.
  • Basic computer knowledge and ability to learn in-house computer programs essential
Apply Now