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Logistics Customer Service Representative

Miami, FL

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Description

Reputable Logistics organization in the Miami area is seeking for a Customer Service Representative with Logistics experience. 

 Responsibilities include:

  • Providing assistance by telephone to customers and business partners concerning product deliveries, returns, and exchanges.
  • Handling emails and customer complaints and concerns in a professional manner.
  • Processing changes or cancellations to delivery orders.
  • Completing forms and determining necessary changes for service requested.
  • Communicating with customers when necessary to advise shipments delay and/or information necessary to process orders.

Schedule: Monday-Friday 9:00AM-6:00PM

Job Requirements

Requirements:

  • Bilingual (English Primary and Fluent)/Spanish a plus
  • Microsoft Office Knowledge
  • Strong Written and Verbal communication skills 
  • Organized and able to prioritize various tasks
  • Time management, able to multi task
  • Knowledge of Magaya Operating System a plus

We offer Full Benefits Medical, Dental, Vision.
Referral bonus
Free online Career Focused Courses while working for us!

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