Reputable Logistics organization in the Miami area is seeking for a Customer Service Representative with Logistics experience.
- Providing assistance by telephone to customers and business partners concerning product deliveries, returns, and exchanges.
- Handling emails and customer complaints and concerns in a professional manner.
- Processing changes or cancellations to delivery orders.
- Completing forms and determining necessary changes for service requested.
- Communicating with customers when necessary to advise shipments delay and/or information necessary to process orders.
Schedule: Monday-Friday 9:00AM-6:00PM
- Bilingual (English Primary and Fluent)/Spanish a plus
- Microsoft Office Knowledge
- Strong Written and Verbal communication skills
- Organized and able to prioritize various tasks
- Time management, able to multi task
- Knowledge of Magaya Operating System a plus
We offer Full Benefits Medical, Dental, Vision.
Free online Career Focused Courses while working for us!