Questions? 1-888-481-3375

Remote $17/HR. Medical Customer Service Representative **NC ONLY**

raleigh, NC

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Description

Looking for a great Work from Home opportunity?

Our client is looking for highly motivated and friendly candidates to join their team of Superior Medical Customer Service Representatives!

Come be a part of this amazing work from home opportunity!!

 

Position: Medical Customer Service Representative 

Location: Remote Work from Home *Raleigh, North Carolina & Surrounding Cities* 

Pay: $17/hr. weekly pay & full benefits 

Training: Remote 

Shift: Must be available to work an 8hr. shift M-F between 7am-9pm

 

Position Details:

  • Handle high volume inbound phone calls from patients, caregivers, and providers
  • Provide accurate information to the patient and or the healthcare provider
  • Assist callers with information and status of their application
  • Follow a call script
  • Process refills and schedule shipments for patients
  • Must resolve the callers’ needs
  • Provide appropriate follow-up and next steps for caller
  • Provide appropriate customer service and an effortless experience to the caller
  • Must be able to multi task between several internal system programs
  • Follow company policies and procedures

Job Requirements

  • Previous call center experience required
  • Previous healthcare experience strongly desired
  • Excellent interpersonal communication skills
  • Must have exceptional communication and phone etiquette.
  • Must have high speed internet in your home.
  • Must have High School Diploma/Equivalent 
  • Must be able to pass Drug & Background check. 
  • Problem solving skills
  • Proficient with Microsoft Office
  • Able to type 35 wpm or greater

    FOR IMMEDIATE CONSIDERATION PLEASE EMAIL YOUR RESUME TO: 

    Kathryn.hart@remx.com OR

    You can text me @ 480-316-9349 be sure to text me with your first/last name, email address, and Job title you re interested in.

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