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Customer Service Onsite Position - Finance - Automobile industry

CYPRESS CA

Base Pay: $17.75/hour ($18.25/hour bilingual)

Looking for entry-level position in customer service, customer accounts and/or automotive finance.  Looking for a company with great benefits...

Looking for entry-level position in customer service, customer accounts and/or automotive finance.

 Looking for a company with great benefits and career growth opportunities?

No weekends!

 

  For immediate consideration please send resume to viviana.meza@remx.com (title: Customer Service - Cypress CA)

The Company leader in leasing and financing solutions for automobiles is looking for a Customer Service Representative. This position will Handle inbound Customer Service calls to assist with account updates, monthly payments, quotes among other services.

Job Duties

  • Handle inbound Customer Service calls (approximately 60+ phone calls daily)
  • Assist customers with account updates (Due Date Changes, Address Changes, Name Changes, Extension Requests)
  • Assist customers with monthly payments
  • Provide payoff quotes to customers and dealerships
  • Assist customers with their HFS/AFS.com accounts
  • Effectively contribute to increasing Customer Satisfaction scores (meet qualitative objectives)
  • Become a productive member of the department (meet quantitative objectives)
  • Maintain enthusiastic and positive attitude
  • Attendance – being here on time ready to work at the start of the shift

Apply Now More Info

Customer Account Rep. - Collections/Customer Service Onsite Position - Finance - Automobile industry

CYPRESS CA

Base Pay: $17.75/hour ($18.25/hour bilingual)

Looking for entry-level position in customer service, customer accounts and/or automotive finance. Looking for a company with great benefits and c...

Looking for entry-level position in customer service, customer accounts and/or automotive finance.

Looking for a company with great benefits and career growth opportunities?

No weekends!

For immediate consideration please send resume to viviana.meza@remx.com (title: Account Representative - Cypress CA)

 

  The Company leader in leasing and financing solutions for automobiles is looking for a Customer Account Representative. This position will assist customers with bringing their accounts current.  Will also identify root cause of customer delinquency and generate effective solutions for the company and the customer

Job Duties

  • Auto-Dialer Collections – make outbound/receive inbound calls on accounts that are 5-29 days past due.(approximately 100+ phone calls daily)
  • Identify root cause of customer delinquency  
  • Conduct minimal skip tracing necessary to prepare account for next level of collections
  • Effectively contribute to increasing Customer Satisfaction scores (meet qualitative objectives)
  • Become a productive member of the department (meet quantitative objectives)
  • Maintain enthusiastic and positive attitude
  • Attendance – being here on time ready to work at the start of the shift

Apply Now More Info

Contract Discounter (Funder) - Customer Service Onsite Position - Finance - Automobile industry

Cypress CA

Base Pay: $17.75/hour ( $18.25/hour bilingual )

  Looking for entry-level position in customer service and/or automotive finance. Looking for a company with great benefits and career growth...

 

Looking for entry-level position in customer service and/or automotive finance. Looking for a company with great benefits and career growth opportunities?

No weekends!

For immediate consideration please send resume to viviana.meza@remx.com  (Title: Contract Discounter position)

 

 

  The Company leader in leasing and financing solutions for automobiles is looking for a Contract Discounter (Funder). This position will assist the credit department with verifying and processing contract information and will assist dealers with inquiries in a fast paced call center.

Job duties

  • Review funding documents received from dealerships. Verify proper documentation is received.
  • Answer calls from dealerships to review status on contracts.  Ask appropriate questions to identify the root cause of calls to generate effective solutions for AHFC and dealer while effectively resolving conflicts.
  • Follow up on dealer issues and concerns (contract errors) in a timely manner.
  • Complete data entry of contract information into the system to assist team in processing all packages received daily.
  • Adhere to legal and operational compliance by strictly following all company policy and procedures.
  • Become a productive member of the team with an enthusiastic and positive attitude.

 

 

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$16/Hr Call Center Customer Service Representative

Scottsdale AZ

Base Pay: 16.00 per HOUR

*DO YOU LOVE TALKING TO PEOPLE AND HELPING PATIENTS SOLVE THEIR PROBLEMS* *DO YOU LOVE THE HEALTHCARE FIELD?* This position might be for you then!!...

*DO YOU LOVE TALKING TO PEOPLE AND HELPING PATIENTS SOLVE THEIR PROBLEMS*

*DO YOU LOVE THE HEALTHCARE FIELD?*

This position might be for you then!!

  • First point of contact for successful medical company.
  • Make outbound calls.   
  • Answer General questions and concerns.
  • No selling or collections necessary!

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Case Manager Health Care Role 19$/hr.

Scottsdale AZ

Base Pay: 19.00 per HOUR

Apply your Call Center experience from the COMFORT of your HOME!! Our Fortune 5 Scottsdale client is hiring for Customer Service Reps wit...

Apply your Call Center experience from the COMFORT of your HOME!!

Our Fortune 5 Scottsdale client is hiring for Customer Service Reps with HEALTH CARE background and INSURANCE VERIFICATION background!!! This is work from home during Covid-19! ALL equipment will be provided!!!! AND you will be PAID weekly!!!!

Must be flexible to work an 8hr shift between 5AM-6PM Monday-Friday. WEEKLY pay and FULL benefits!!!!

Job Duties include:

  • “First Contact” Provide a great first impression on behalf of our client.
  • Communicate w/ patients, providers & insurance payers via telephone & email.
  • Verify Patient’s Insurance Coverage.
  • Receive inbound and outbound calls from Patients and Insurance Carriers.
  • Pay: $19/hr.
  • Local Phoenix and Surrounding Area Applicants Only

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(CSR) Customer Service Representative $15-16.00/hr. (REMOTE)

Scottsdale AZ

Base Pay: 15.00-16.00

*Remote* WORK FROM HOME Customer Service Representative/CSR Position! ALL EQUIPMENT PROVIDED! WEEKLY PAY! Apply your Call...

*Remote* WORK FROM HOME Customer Service Representative/CSR Position! ALL EQUIPMENT PROVIDED! WEEKLY PAY!

Apply your Call Center experience from the COMFORT of your HOME!!

Our Fortune 5 Scottsdale client is hiring for Customer Service Reps. This is work from home. ALL equipment will be provided AND you will be PAID weekly.

Must be flexible to work an 8hr shift between 5AM-9PM Monday-Friday and maybe Saturday's. WEEKLY pay and FULL benefits!!!!

Job Duties include:

  • “First Contact” Provide a great first impression on behalf of our client.
  • Communicante w/ patients, providers & insurance payers via telephone & email.
  • Pay: $15-16/hr.
  • Local Phoenix and Surrounding Area Applicants Only

Apply Now More Info

Insurance Specialist Role (Remote) $17/hr.

Scottsdale AZ

Base Pay: 17.00 per HOUR

Apply your Call Center experience from the COMFORT of your HOME!! Our Fortune 5 Scottsdale client is hiring for Customer Service Reps wit...

Apply your Call Center experience from the COMFORT of your HOME!!

Our Fortune 5 Scottsdale client is hiring for Customer Service Reps with HEALTH CARE background and INSURANCE VERIFICATION background!!! This is work from home during Covid-19! ALL equipment will be provided!!!! AND you will be PAID weekly!!!!

Must be flexible to work an 8hr shift between 5AM-7PM Monday-Friday. WEEKLY pay and FULL benefits!!!!

Job Duties include:

  • “First Contact” Provide a great first impression on behalf of our client.
  • Communicate w/ patients, providers & insurance payers via telephone & email.
  • Verify Patient’s Insurance Coverage.
  • Receive inbound and outbound calls from Patients and Insurance Carriers.
  • Pay: $17-19/hr.
  • Local Phoenix and Surrounding Area Applicants Only

Apply Now More Info

Customer Service Representatives needed – Phoenix, AZ area applicants only!

Scottsdale AZ

Base Pay: 16.00 per HOUR

Solutions Center in Scottsdale, AZ has multiple openings for Customer Service Reps.   This is a work from home opportunity! This is an ex...

Solutions Center in Scottsdale, AZ has multiple openings for Customer Service Reps.   This is a work from home opportunity!

This is an exciting role for individuals who are customer service driven and can be a resource to assist customers with their inquiries.

The Customer Service Representative will be responsible for:

  • Delivering excellent customer support through various channels i.e. voice, email, and chat
  • Facilitate new travel bookings for a variety of travel products – primarily, Air, Car, and Hotel bookings
  • Servicing existing travel bookings e.g. requests to cancel or change bookings
  • Assist customers with order placement for Gift Cards, Merchandise, and Apple products
  • Troubleshoot issues that arise for existing orders. i.e. item not delivered, item arrived damaged, etc.
  • Monitor and service open issues through completion
  • Provide site navigation assistance to customers who are new to self-booking/ordering online
  • Educate customers on website functionality in an effort to increase the online adoption rate
  • Provide assistance to customers for general banking and rewards inquiries
  • Report issues that are surfaced by the customer, including complaints, site production issues, etc.

 

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Patient Care Rep - Customer Service - Onsite Call Center - No weekends!

Phoenix AZ

Base Pay: $16 dlls/hr + benefits

For immediate consideration please send resume to viviana.meza@remx.com  (Title: Onsite Call Center- Central City) Are you looking for a...

For immediate consideration please send resume to viviana.meza@remx.com  (Title: Onsite Call Center- Central City)

Are you looking for a later schedule? no weekends!?

11:30am-8pm Monday thru Friday.  

A national provider of risk management solutions for the workers’ compensation  industries is looking reliable individuals for its growing Call-center in Central City (very close to Phoenix Airport ) This Company coordinate work compensations insurance cases. Training will be provided.

Weekly pay at $16 dlls/hr  + benefits

 

  • Making outbound calls to patients to get them transferred to a scheduler or completing a prescreening
  • Making outbound calls to providers (physical therapy) to ensure they have what they need for the patient to be serviced at the time of appointment
  • Making outbound calls to providers (physical therapy) to follow up after the appointment and get the paperwork to keep the case current
  • Make outbound calls to providers to schedule appointments (radiology or Physical Therapy)
  • Make changes/updates to cases and contact case managers (internal RNs)
  • Confirm appointments with patients, reschedule if needed
  • Receive new prescription information from providers regarding physical therapy and/or next steps  
  • ***Patients are individuals that have been injured at work and have a current active workers compensation case***

Apply Now More Info

REMOTE Customer Service - Call Center No weekends! Pacific or Central Time

United States TX

Base Pay: $16.00 + benefits

For Immediate Consideration Email your resume to viviana.meza@remx.com (title: Remote job Pacific/Central Time) **WORK FROM HOME - No wee...

For Immediate Consideration Email your resume to viviana.meza@remx.com (title: Remote job Pacific/Central Time)

**WORK FROM HOME - No weekends! - Must live in Pacific  or Central Time Zones.**

Healthcare Company, leading distributor of Medical Equipment is looking for reliable and energetic New Patient Care Specialist to work from home and apply their customer service skills.

 

Job Description:

  • White glove customer service.
  • Managing the intake of new patients.
  • Gather insurance information and all necessary data to create a new account.
  • Outbound calls to provider to ensure prior authorizations have been completed so orders can begin immediately.
  • Be able to properly communicate customers regarding all supplies we can help with.

 

Apply Now More Info

Supervisor - Onsite Call Center - No weekends – Financial/Technology Company

Phoenix AZ

Base Pay: $30/hr + benefits

For immediate consideration please send resume to viviana.meza@remx.com (title: Supervisor - Financial Technology position)   Financial techno...

For immediate consideration please send resume to viviana.meza@remx.com (title: Supervisor - Financial Technology position)

 

Financial technology services Company, a global leader in Fintech and payments is looking for reliable Call center Supervisor.

This position will be coaching and developing to deliver outstanding customer service in an inbound call-handling environment in the Electronic Payments solutions.

  • Ensures delivery of excellent customer service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquires.
  • Follows up with clients to ensure that they are satisfied with the company product or service
  • Providing coaching, support, career mentorship and feedback to associates on performance, and career goals.
  • Ensuring company policies and processes are followed.
  • Develop and review performance reports, identify areas to improve and implement measures to improve performance.
  • Leading workflow distribution and floor management to ensure service levels are consistently met and resolve complex called out client concerns and disputes.
  • Being accountable for team’s performance and understands the importance of achieving goals to guide the business to the next level of performance.

 

Apply Now More Info

Bilingual Travel Customer Service Reps - Remote Call Center - 4 days a week!

Scottsdale AZ

Base Pay: $17/hr + benefits ($18 if travel experience)

Do you want to work from home, 4 days a week??   For immediate consideration please send resume to viviana.meza@remx.com  (title: re...

Do you want to work from home, 4 days a week??

 

For immediate consideration please send resume to viviana.meza@remx.com  (title: remote job - travel rewards) 

We are seeking CSR who enjoy helping and talking to people, and looking to work remote! (Need to live on Phoenix, AZ). Will return on-site in 2022 in North Scottsdale, ZP 85260

You will be taking inbound calls to help people with their credit card "points". You will help them get to use the benefits they have earned!

These are direct hire positions, you will NOT be a Contractor. The company also has great benefits!

Interviews starts THIS WEEK!

Job Description:

  • Deliver excellent customer support through various channels i.e. voice, email, and chat
  • Facilitate new travel bookings for a variety of travel products – primarily, Air, Car, and Hotel bookings
  • Service existing travel bookings e,g. requests to cancel or change bookings
  • Assist customers with order placement for Gift Cards, Merchandise, and Apple products
  • Troubleshoot issues that arise for existing orders. i.e. item not delivered, item arrived damaged, etc.
  • Monitor and service open issues through completion
  • Provide site navigation assistance to customers who are new to self-booking/ordering online
  • Educate customers on website functionality in an effort to increase the online adoption rate
  • Provide assistance to customers for general banking and rewards inquiries

Apply Now More Info

$15/Hr Remote Healthcare Call Center Representative

Louisville KY

Base Pay: 15.00 per HOUR

**ARE YOU PASSIONATE ABOUT THE MEDICAL FIELD AND HELPING OTHERS?**   Our large pharmaceutical client is looking for inspired Medical Pharmacy...

**ARE YOU PASSIONATE ABOUT THE MEDICAL FIELD AND HELPING OTHERS?**

 

Our large pharmaceutical client is looking for inspired Medical Pharmacy Support Reps. for this amazing work from home opportunity!

 

 **Kentucky Residents Only**

 

 

Position: Medical Customer Service Representative *Work from Home*

 

Pay: $15/hr. Weekly Pay & Full Benefits

 

Location: Louisville, Kentucky

 

Training Schedule: 4 weeks of remote training

 

Equipment: All equipment will be provided by the company, but you must have a quiet workspace as well as high speed internet to hardwire your equipment into your modem/router. Must be able to pick up your equipment in Louisville, KY

 

  • Must be able to accept any shift between the hours of 8am-8pm M-F
  • These are all inbound calls from patients and healthcare providers (Dr offices and Pharmacies)
  • Calling to check on the shipment of their medication
  • High volume nonstop calls
  • Data entry.
  • Make warm transfers when needed.
  • Answer general questions and concerns.

Apply Now More Info

$17/Hr Remote Call Center Healthcare Customer Service Rep (NC ONLY)

RALEIGH NC

Base Pay: 17.00 per HOUR

**Do you love the helping people in the healthcare field?**  Our Fortune Five Pharmaceutical client is hiring for Customer Service Repres...

**Do you love the helping people in the healthcare field?**

 Our Fortune Five Pharmaceutical client is hiring for Customer Service Representatives!!

No selling or collections necessary. Ample opportunity for growth and personal development!!

  • First point of contact for successful medical company.
  • Call center environment.
  • Answer General questions and concerns.
  • No selling or collections necessary!

Apply Now More Info

$18 hr Referral Coordinator - Work From Home!!

Phoenix AZ

Base Pay: 18.00 per HOUR

Nationally recognized Diabetic Supply Company is in need of Referral Coordinators!   **This is work from home opportunity**   If you...

Nationally recognized Diabetic Supply Company is in need of Referral Coordinators!

 

**This is work from home opportunity**

 

If you have a healthcare referral background or experience, are professional, dependable, customer service and goal driven, and passionate about patient care and satisfaction, this exciting and challenging opportunity is for you!

 

The Referral Coordinators are responsible for receiving and coordinating new patient referrals and pulling through on document requests in an efficient and streamlined way that satisfies provider office needs. Referral Coordinators provide outstanding follow-up that exceeds provider’s expectations, and by establishing relationships with provider contacts they further facilitate new provider requests and patient serviceability. 

 

PRIMARY RESPONSIBILITIES INCLUDE (but not limited to):

  • Follow any and all processes to support methods of relationship building skills
  • Manage referrals and streamline the communication and document collection processes
  • Connect with referral sources
  • Understanding of insurances and coverage
  • Perform referral related outreach
  • Maintains accurate and record details
  • Monitors and troubleshoots pending files
  • Communicate with patients and providers for any updates or follow ups to exceed provider expectations

Apply Now More Info

Customer Service Representative - Outbound

Phoenix AZ

Base Pay: 16.00 per HOUR

Customer Service Representatives needed!! Are you a dependable, customer service driven individual, who thrives in a busy, fast-paced setting? Our...

Customer Service Representatives needed!!

Are you a dependable, customer service driven individual, who thrives in a busy, fast-paced setting?

Our client, a nationally recognized risk management company, has openings for Outbound Customer Service Representatives in the Phoenix office (85034).  The Outbound CSR will be assisting patients who have acquired work injuries and have an active Worker's Compensation Case. 

Responsibilities of the Outbound Customer Service Representative include:

  • Prescreening injured workers over the phone
  • Make outbound calls to ensure injured workers have had their appointments set for them (doctor's appointments, physical therapy appointments, etc) and ensuring all necessary information have been provided to these appointments
  • Ensuring that the injured worker's case is kept up to date by means of documenting in computer system and communicating with Case managers.

Work injuries can happen at any time, and when those individuals need help, the CSR's will be ready!  

Working hours are 1130AM - 8PM, Monday - Friday (non-training schedule)

 

 

 

 

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Credentialing Specialist

Phoenix AZ

Base Pay: 20.00 per HOUR

Busy and reputable specialty and pharmaceutical company in Phoenix (85054) in search of an experienced Credentialing Specialist. The Credentialing...

Busy and reputable specialty and pharmaceutical company in Phoenix (85054) in search of an experienced Credentialing Specialist.

The Credentialing Specialist will be responsible for all aspects of credentialing and re-credentialing of healthcare providers in compliance with state and federal standards.

The Credentialing Specialist responsibilities include:

  • Working directly with Contracting/Credentialing Manager on daily assignments
  • Maintain individual provider files to include up to date information needed to complete the required governmental and commercial payer credentialing applications
  • Maintain internal provider grid to ensure all information is accurate and logins are available
  • Update each provider’s CAQH database file timely according to the schedule published by CMS
  • Apply for and renew annually all provider licenses; Professional, DEA, Controlled Substance
  • Complete revalidation requests issued by government payers
  • Complete credentialing applications to add providers to commercial payers, Medicare, and Medicaid
  • Complete re-credentialing applications for commercial payers
  • Work closely with intake staff and billing staff to identify and resolve any denials or authorization issues related to provider credentialing
  • Maintain accurate provider profiles on CAQH, PECOS, NPPES, and CMS databases
  • Identifying discrepancies in information and conducting follow-ups
  • Interacts with representatives from health plans to answer inquiries and clarify requirements
  • Other duties as assigned

Competitive compensation dependent on experience!

 

 

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Pharmacy Clerk

Phoenix AZ

Base Pay: 16.00 per HOUR

Busy pharmaceutical company in Phoenix (85032) has an immediate opening for a Pharmacy Clerk! **This is a great role for a candidate who is a Pharm...

Busy pharmaceutical company in Phoenix (85032) has an immediate opening for a Pharmacy Clerk!

**This is a great role for a candidate who is a Pharmacy Tech in training or has a trainee license! Pharmacy Tech Trainee License not required but a plus!!**

Great opportunity for exposure to help patients and team in a pharmacy setting!

The Pharmacy Clerk's responsibilities include:

  • Follow company policy and procedure regarding operation of a cash register including cash transactions, checks, charges
  • Clean, stock and maintain customer area including (but not limited to): filling register supplies (bags, receipt paper, etc), tidying customer area (dusting, organizing, cleaning), and maintaining customer pick up area
  • Complete HIPAA training and maintain HIPAA compliance with all healthcare interactions
  • Learn pharmacy computer system and phone system to determine readiness of patient prescriptions and receive refill request to be passed to a technician for processing
  • Learn and apply Arizona pharmacy law under the supervision of a pharmacist
  • Greet patients and establish positive relationship with the pharmacy team
  • Performing any other duties as assigned by a pharmacist or supervisor that fall within the permissible activities of a pharmacy clerk within the state of Arizona

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Pharmacy Technician needed for Fertility Customer Care position

Phoenix AZ

Base Pay: 16.00 per HOUR

Busy specialty and infusion pharmacy in Phoenix have immediate openings for a Pharmacy Technician to join the team as the Fertility Customer Care C...

Busy specialty and infusion pharmacy in Phoenix have immediate openings for a Pharmacy Technician to join the team as the Fertility Customer Care Coordinator!

This is a great opportunity to utilize Pharmacy Technician skill sets, while working closely with patients to ensure prescriptions are processed and ordered.

The Fertility Customer Care Coordinator's job responsibilities include:

  • Processing of fertility orders under the supervision of Customer Care Manager
  • Make outbound calls to patient and doctor offices regarding fertility orders
  • Answer inbound phone calls regarding fertility orders
  • Obtain payment and shipping information to fully process fertility orders
  • Type prescription orders for fertility department
  • Communicates with fertility team, customer care manager and pharmacists regarding fertility med orders

Competitive compensation depending on experience!

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Pharmacy Technician with compounding experience

Phoenix AZ

Base Pay: 18.00 per HOUR

Busy specialty and infusion pharmacy in Phoenix (85032) has immediate openings for Pharmacy Lab Technicians with compounding experience.  ...

Busy specialty and infusion pharmacy in Phoenix (85032) has immediate openings for Pharmacy Lab Technicians with compounding experience.  

This is a great opportunity to utilize skill sets in a busy environment, ensuring accuracy and safety measures are practiced. Critical thinking, communication, computer and math skills are essential to these roles!

The Pharmacy Lab Technician's responsibilities include:

  • Participate in continual didactic training program
  • Creating compound batch record
  • Accurately prepare Compounded Non-sterile preparations
  • Perform required quality assurance checks for completed lots
  • Adjust workflow for efficient productivity
  • Perform cleaning task as dictated by need and/or schedule on at least a daily basis, including personal work station and common areas
  • Participate in stocking and checking for out-dates as needed
  • Perform calibration on lab equipment i.e. analytical balances (scales) etc.
  • Assists in facility environmental monitoring as needed
  • Fill out daily/weekly/monthly logs
  • Complies with requirements implemented by management
  • PK Software experience a PLUS!

Competitive compensation dependent on experience!!

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Insurance Specialist in Phoenix, AZ needed - Healthcare insurance background a plus!!

Phoenix AZ

Base Pay: 20.00 per HOUR

Insurance Specialist with healthcare insurance background needed for a busy infusion and specialty pharmaceutical company in Phoenix (85054). Immed...

Insurance Specialist with healthcare insurance background needed for a busy infusion and specialty pharmaceutical company in Phoenix (85054). Immediate openings available!

This is a great opportunity to utilize health insurance knowledge, multi-tasking, organizational and customer service skills while helping patients obtain their prescription and benefits.  The Insurance Specialist will play a vital role in helping patients get through the benefits process of their specialty medication.

The insurance specialist will be responsible for, but not limited to:

  • Enrolling new patients in a new drug protocol, infusion therapy
  • Intake of insurance, verify benefits, and determine any out of pocket costs
  • Assist current patients with prescription refill process

 

 

 

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New Patient Care Specialist

Phoenix AZ

Base Pay: 16.00 per HOUR

This full-time and remote  position has 2-3 weeks paid training. Schedule is  8:30 am to 5 pm Monday through Friday, weekends off. Job Du...

This full-time and remote  position has 2-3 weeks paid training. Schedule is  8:30 am to 5 pm Monday through Friday, weekends off.

Job Duties Include:

  • White glove customer service. 
  •  Managing the intake of new patients.
  • Gather all necessary data to create a new account and insurance information. 
  • Outbound calls to provider to ensure prior authorizations have been completed so orders can begin immediately.  
  •  Articulate the role of company is to help with all supplies

 

 

Apply Now More Info

Customer Service Rep - Onsite Call Center - No weekends - Financial/Technology growing Company

Phoenix AZ

Base Pay: $17/hr + benefits

 For Immediate Consideration Email your resume to viviana.meza@remx.com (title: CSR Financial Technology Company)  Do you like...

 For Immediate Consideration Email your resume to viviana.meza@remx.com (title: CSR Financial Technology Company)

 Do you like Financial or Technology industry? Are you looking for a no weekends schedule? looking for growth and development throughout your career?

Financial services technology Company, a global leader in Fintech and payments is looking for reliable Call center agents for its Digital Wallet department.

The Digital Wallet Activation agent provides exceptional service to cardholders seeking assistance in installing their digital wallet access to their mobile device or shutting down their card in a lost or stolen situation.

Attention to detail will be key in ensuring that all items are cared for to validate the identity of the cardholder.

The following is a general outline of functions covered in training: 

• How to block a card being reported 

• Understanding Block status we should not change 

• Understanding card status we can change 

• How to bill for the service 

• How to complete lost/stolen report 

• How to search for a card 

• Authentication Requirements 

• How to activate digital wallet access 

• Understanding status that we can/cannot service

 

 

 

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Remote position - Referral coordinator - No weekends! Pacific or Central Time

United States AZ

Base Pay: $18/hr

 For Immediate Consideration Email your resume to viviana.meza@remx.com (title: Remote Referral coordinator position) Healthcare Com...

 For Immediate Consideration Email your resume to viviana.meza@remx.com (title: Remote Referral coordinator position)

Healthcare Company, leading distributor of Medical Equipment is looking for a reliable Referral Coordinator to work from home and apply their customer service skills. (candidate need to be in Pacific or Central time)

 

The Referral Coordinator is responsible for receiving and coordinating new patient referrals and pulling through on document requests in an efficient and streamlined way that satisfies provider office needs. This position also establishes relationships with provider contacts they further facilitate new provider requests and patient serviceability.

 

Responsibilities

  • Utilize their relationship building skills, to manage referrals and streamline the communication and document collection processes.
  •  Growing the volume of referrals and shipments in their assigned area of operations.
  • Connect with referral sources doing all they can to identify key individuals, establish excellent rapport with key individuals and ensure the prescriber’s needs are exceeded.
  • Understand the nuances of the insurance, insurance groups and respective coverage details
  • Understand product selection and strategic differentiators.
  • Performs referral related outreach to Introduce the company, Reconnect, Educate, Support and Check-in to ensure prescriber/partner needs are getting met,  
  • Encourage providers/partner to utilize the company for all serviceable / eligible patients.
  • Identifies Insurance Plans that present opportunities and presents them to team for potential contracting opportunities.
  • Monitors and troubleshoots pending files as requested;
  • provides patient follow-up / updates as needed  
  • Exceeds service expectations when representing the company during all calls, conferences, all communication
  • Maintains accurate and detailed records  

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Customer Service Representative – Fortune 500 Company!

Phoenix AZ

Base Pay: $17.00

Job Responsibilities include: Taking inbound customer calls regarding lost/stolen/activation of wallet cards Answer questions assist with research...

Job Responsibilities include:

  • Taking inbound customer calls regarding lost/stolen/activation of wallet cards
  • Answer questions assist with researching and resolving issues.
  • Provide customers a WOW experience, exceptional service to cardholders seeking assistance in shutting down their card in a lost or stolen situation
  • Ability to be an active listener and express empathy to the customer
  • Ensuring that all items are cared for to validate the identity of the cardholder, when assisting them in activating new cards

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*AZ ONLY* $17-19/hr. Case Manager

Scottsdale AZ

Base Pay: 17.00-19.00

Apply your Call Center experience from the COMFORT of your HOME!! Our Fortune 5 Scottsdale client is hiring for Customer Service Reps wit...

Apply your Call Center experience from the COMFORT of your HOME!!

Our Fortune 5 Scottsdale client is hiring for Customer Service Reps with HEALTH CARE background and INSURANCE VERIFICATION background!!! This is work from home during Covid-19! ALL equipment will be provided!!!! AND you will be PAID weekly!!!!

Must be flexible to work an 8hr shift between 5AM-6PM Monday-Friday. WEEKLY pay and FULL benefits!!!!

Job Duties include:

  • “First Contact” Provide a great first impression on behalf of our client.
  • Communicate w/ patients, providers & insurance payers via telephone & email.
  • Verify Patient’s Insurance Coverage.
  • Receive inbound and outbound calls from Patients and Insurance Carriers.
  • Pay: $17/hr.
  • Local Phoenix and Surrounding Area Applicants Only

Apply Now More Info

*NORTH CAROLINA ONLY* $17/hr. Medical Customer Service Representative

Raleigh NC

Base Pay: 17.00 per HOUR

Looking for a great Work from Home opportunity? Our client is looking for highly motivated and friendly candidates to join their team of Superior M...

Looking for a great Work from Home opportunity?

Our client is looking for highly motivated and friendly candidates to join their team of Superior Medical Customer Service Representatives!

We are looking for HARD working and MOTIVATED individual’s w/ a GREAT personality to join our incredible team!

Position: Medical Customer Service Representative 

Location: Remote Work From Home *Raleigh, North Carolina & Surrounding Cities* 

Pay: $17/hr. weekly pay & full benefits 

Training: Remote 

Shift: Must be available to work an 8hr. shift M-F between 8am-8pm

Position Details:

  • Handle high volume inbound phone calls from patients, caregivers, and providers
  • Assist callers with information and status of their application
  • Follow a call script verbatim
  • Process refills and schedule shipments for patients as needed
  • Must resolve the callers’ needs w/ exceptional customer service
  • Provide appropriate customer service and an effortless experience to the caller
  • Must be able to multitask between several internal system programs
  • Previous call center experience required 1 year or more
  • Previous healthcare experience strongly desired (Huge Plus)

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Immediate opening for Pharmacy Clerk

Phoenix AZ

Base Pay: 16.00 per HOUR

Pharmacy Clerk needed for busy pharmacy in Phoenix (85032) Great opportunity for Pharmacy Tech Trainee to learn and gain exposure in pharmacy setti...

Pharmacy Clerk needed for busy pharmacy in Phoenix (85032)

Great opportunity for Pharmacy Tech Trainee to learn and gain exposure in pharmacy setting with opportunity to hire immediately!

 

JOB DESCRIPTION:

  • Greet patients and establish positive relationship with the pharmacy team
  • Clean, stock and maintain customer area including, tidying customer area, and maintaining customer pick up area
  • Follow company policy and procedure regarding operation of a cash register including cash transactions, checks, charges
  • Learn pharmacy computer system and phone system to determine readiness of patient prescriptions and receive refill request to be passed to a technician for processing
  • Complete HIPAA training and maintain HIPAA compliance with all healthcare interactions
  • Performing any other duties as assigned by a pharmacist or supervisor that fall within the permissible activities of a pharmacy clerk within the state of Arizona
  • Pharmacy Tech Trainee License at plus, but not required!

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$15/HR. Remote Pharmacy Support Representative **Kentucky Residents Only**

Louisville KY

Base Pay: 15.00 per HOUR

**LOOKING FOR SOMEWHERE TO APPLY YOUR SKILLS AND GROW WITHIN THE COMPANY?**   Our large pharmaceutical client is looking for inspired Medical...

**LOOKING FOR SOMEWHERE TO APPLY YOUR SKILLS AND GROW WITHIN THE COMPANY?**

 

Our large pharmaceutical client is looking for inspired Medical Pharmacy Support Reps. for this amazing work from home opportunity!

 

 **Kentucky Residents Only**

 

 

Position: Medical Customer Service Representative *Work from Home*

 

Pay: $15/hr. Weekly Pay & Full Benefits

 

Location: Louisville, Kentucky

 

Training Schedule: 4 weeks of remote training

 

Equipment: All equipment will be provided by the company, but you must have a quiet workspace as well as high speed internet to hardwire your equipment into your modem/router. Must be able to pick up your equipment in Louisville, KY

 

  • Must be able to accept any shift between the hours of 8am-8pm M-F
  • These are all inbound calls from patients and healthcare providers (Dr offices and Pharmacies)
  • Calling to check on the shipment of their medication
  • High volume nonstop calls
  • Data entry.
  • Make warm transfers when needed.
  • Answer general questions and concerns.

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Help Desk Customer service Representative

Scottsdale AZ

Base Pay: 16.50 per HOUR

Job Duties/ Responsibilities include: Provide new customers with amazing service during the initial set up of their business phone and system acco...

Job Duties/ Responsibilities include:

  • Provide new customers with amazing service during the initial set up of their business phone and system accounts.
  • Average calls per day is 18-20 calls
  • Embody personal ownership and sense of timeliness on every appointment or project.
  • Provide basic training on Nextiva features, call flow, and devices to customers
  • Configure accounts in a timely manner with accurate attention to detail.
  • Testing of call flow, devices and features to assure configuration is accurate and functioning properly.

Meet and exceed a set of daily performance metrics to ensure success.

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Implementation Technician

Scottsdale AZ

Base Pay: $17.00

Job Duties include: Scheduled implementation calls with new customers that consist of training on specific features, shadowing, hand holding, netw...

Job Duties include:

  • Scheduled implementation calls with new customers that consist of training on specific features, shadowing, hand holding, network verification (ensuring it can handle VoIP)
  • Obtain pertinent information about contacts and authorized users.
  • Follow the pre-defined Onboarding process; meeting SLAs and ensuring the Customers expectations are managed at the start of the Onboarding process
  • Be able to quickly identify and react to out-of-procedure information
  • Meet or exceed productivity metrics while enhancing the customer experience
  • Resolve immediate escalations to ensure customer satisfaction Qualifications:
  • Ability to listen, analyze, troubleshoot and to resolve common customer inquiries

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Customer Service - Support Technician - On-site position - no weekends!

Phoenix AZ

Base Pay: $17-$18 + growth plan + benefits

Looking to start a career in Technology ? Work a flexible no-weekend schedule? Clear Growth Plan job?   FOR IMMEDIATE CONSIDERATION please ema...

Looking to start a career in Technology ? Work a flexible no-weekend schedule? Clear Growth Plan job?

 

FOR IMMEDIATE CONSIDERATION please email your resume at viviana.meza@remx.com (title Customer Support Technician)

 Fast-growing, leader provider of cloud communications and Voice over IP (VoIP), is looking for Customer Service Reps to join their global team.

The Customer Support Technician is responsible for assisting new customers with the initial set up of their phone system account. The technician will perform a variety of tasks to get the account up and running, including completing scheduled network checks, implementations, and leading training appointments promptly and efficiently to meet or exceed customer expectations.

 

Job Details:

  • Provide new customers with amazing service during the initial set up of their business phone and system accounts.
  • Embody personal ownership and sense of timeliness on every appointment or project.
  • Provide basic training on features, call flow, and devices to customers
  • Configure accounts in a timely manner with accurate attention to detail.
  • Testing of call flow, devices and features to assure configuration is accurate and functioning properly.
  • Meet and exceed a set of daily performance metrics to ensure success.
  • Average calls per day is 18-20 calls. Calls are with end user customers (businesses, could be owner or employee) and they are technical issues

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Implementation Tech - customer service experience - On-site position

Scottsdale AZ

Base Pay: $17/hr ($18 Bilingual)

Join the #1 rated phone software business in 2021. No weekends! FOR IMMEDIATE CONSIDERATION please email your resume at viviana.meza@remx.com ...

Join the #1 rated phone software business in 2021.

No weekends!

FOR IMMEDIATE CONSIDERATION please email your resume at viviana.meza@remx.com (title Implementation tech)

 

 Fast-growing, leader provider of cloud communications and Voice over IP (VoIP), is looking for Implementation Tech coordinators to join their global team.

This position will help new customers start their Onboarding project for the installation and setup process. You'll work directly with customers before their installation assisting them with the initial intake and data collection, in preparation for the Company services.

This is an entry level opportunity; training will be provided

Job Details:

  • Obtain pertinent information about contacts and authorized users.
  • Follow the pre-defined Onboarding process; meeting SLAs and ensuring the Customers’ expectations are managed at the start of the Onboarding process
  • Be able to quickly identify and react to out-of-procedure information
  • Meet or exceed productivity metrics while enhancing the customer experience
  • Average call length is 1 hour
  • Calls are with new customers that are in the onboarding process of the new product
  • These are scheduled implementation calls that consist of training on specific features, shadowing, hand holding, network verification (ensuring it can handle VoIP)
  • Some administrative work is involved – building the account’ setting up phone tree, call flow, voicemail, etc.

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Pharmacy Technician

Phoenix AZ

Base Pay: 16.00 per HOUR

Pharmacy Technician needed for the Fertility Customer Care Coordinator position   Our client nationally serves pharmaceutical needs in all 50...

Pharmacy Technician needed for the Fertility Customer Care Coordinator position

 

Our client nationally serves pharmaceutical needs in all 50 US states and needs Pharmacy Technicians/Fertility Customer Care Coordinators. This Pharmacy Tech will be working out of the Phoenix office (85032).

 

DESCRIPTION:

This pharmacy technician will act as the The Fertility Customer Care Coordinator and will work with the Fertility Team to accurately type and prepare fertility orders.

  • Under direct supervision of the Customer Care Manager, processes fertility orders.
  • Make outbound calls to patients and doctor offices regarding fertility orders.
  • Answers inbound calls regarding fertility orders.
  • Obtain payment and shipping information to fully process fertility orders.
  • Type prescription orders for fertility department.
  • Communicates with fertility team, customer care manager and pharmacists regarding fertility orders.

 

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Licensed Pharmacy Lab Technicians Needed!!

Phoenix AZ

Base Pay: 16.00 or dependent on experience

If you are a Pharmacy Tech looking for a great place to apply your skillset, this opportunity is for you!! Our client nationally serves pharmaceuti...

If you are a Pharmacy Tech looking for a great place to apply your skillset, this opportunity is for you!!

Our client nationally serves pharmaceutical needs in all 50 US states and needs Certified Pharmacy Lab Technicians for their Phoenix location (85032).

DESCRIPTION:

The position requires a minimum of 40 hours per week Monday-Friday.  There will be occasional overtime and must be able to rotate Saturday shifts. Strong and efficient work practices are required to prepare non-sterile compounded medications.  Critical thinking, communication, computer and math skills are essential for success.  Additionally, the employee must be able to explain compounding practices to supervisory technicians and/or pharmacists. 

 

Tasks included but are not limited to:

  • Participate in continual didactic training program
  • Creating compound batch record
  • Accurately prepare Compounded Non-sterile preparations
  • Perform required quality assurance checks for completed lots
  • Adjust workflow for efficient productivity
  • Perform cleaning task as dictated by need and/or schedule on at least a daily basis
    • Personal workstation and common areas(s)
  • Participate in stocking and checking for out-dates as needed
  • Perform calibration on lab equipment i.e. analytical balances (scales) etc.
  • Assists in facility environmental monitoring as needed
  • Fill out daily/weekly/monthly logs
  • Complies with requirements implemented by management

 

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Customer Service Representative

Phoenix AZ

Base Pay: 16.00 per HOUR

Our client is a nationwide Risk Management service that are seeking dependable, Customer Service Representatives (CSR) at their Phoenix location (8...

Our client is a nationwide Risk Management service that are seeking dependable, Customer Service Representatives (CSR) at their Phoenix location (85034).  The Customer Service Rep will play a very important role for the patients who have been injured on the job and will need guidance from the CSR on appointment scheduling, while also ensuring that their worker's compensation cases are up to date.

This is a great opportunity to utilize communication, multi-tasking and organizational skills!

JOB DESCRIPTION:

  • Making outbound calls to patients to get them transferred to a scheduler or completing a prescreening
  • Making outbound calls to providers (physical therapy) to ensure they have what they need for the patient to be serviced at the time of appointment
  • Making outbound calls to providers (physical therapy) to follow up after the appointment and get the paperwork to keep the case current
  • Make outbound calls to providers to schedule appointments (radiology or Physical Therapy)
  • Make changes/updates to cases and contact case managers 
  • Confirm appointments with patients, reschedule if needed
  • Receive new prescription information from providers regarding physical therapy and/or next steps  

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Customer Care Coordinator

Waterloo IA

Base Pay: 13.00 per HOUR

This position is fast-paced and ever changing; individuals with high energy and passion for exceeding expectations are encouraged to apply. 12 week...

This position is fast-paced and ever changing; individuals with high energy and passion for exceeding expectations are encouraged to apply. 12 weeks on-site training provided, possible work from home after training but not guaranteed.  Casual dress code.

Full-time Monday–Friday, 10am -7pm

Job duties include:

  •  Perform duties successfully in a call center environment; answer calls and making calls in a timely and professionally manner, and secure referral orders by telephone, fax, and electronic means. At minimum 75% of this role will included communication via phone.
  • Contacts payer sources to verify or obtain eligibility, benefits, and/or authorization for items or services requested
  • Coordinates the delivery of medical equipment and other healthcare services, including contacting the patient, provider, or on-line tracking system to confirm items were delivered and/or services rendered
  • Obtains and sends appropriate clinical documentation to payer sources by fax or electronic means to assist them in determining the medical necessity of medical equipment and other healthcare services
  • Communicates with supervisor, other PCC’s, and external parties to keep them informed of order status, including outlying situations that could affect the referral
  • Collects and enters accurate and detailed patient, provider, and payer information into the Company’s claims platform on a real-time basis to prevent delays in billing or services
  • Answers questions from patients, providers, Company staff, and payer sources
  • Ensures patients receive a high standard of service delivery and care through a series of follow-up quality questions to ensure Company quality standards are being me
  • Identifies and resolves service issues and complaints
  • Intake of new orders as needed during busy times, even if not the primary job responsibility of the PC
  • Knowledge of Company policy and procedures and regulatory, contractual, and accreditation requirements
  • Reviews orders to ensure they are setup with accurate coding, quantity, and pricing
  • Availability for after hours on-call coverage
  • Follows strict confidentiality and HIPAA privacy and security guidelines

 

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Credentialing Specialist

Phoenix AZ

Base Pay: 20.00 per HOUR

A Credentialing Specialist is needed for a pharmaceutical and infusion company that serves throughout the US.  This position is out of the Pho...

A Credentialing Specialist is needed for a pharmaceutical and infusion company that serves throughout the US.  This position is out of the Phoenix location. (85054) 

The Credentialing Specialist is responsible for all aspects of the credentialing and re-credentialing of healthcare providers in compliance with state and federal standards. Tasks include:

 

JOB DESCRIPTION:

  • Work directly with Contracting/Credentialing Manager on daily assignments
  • Maintain individual provider files to include up to date information needed to complete the required governmental and commercial payer credentialing applications
  • Maintain internal provider grid to ensure all information is accurate and logins are available
  • Update each provider’s CAQH database file timely according to the schedule published by CMS
  • Apply for and renew annually all provider licenses; Professional, DEA, Controlled Substance
  • Complete revalidation requests issued by government payers
  • Complete credentialing applications to add providers to commercial payers, Medicare, and Medicaid
  • Complete re-credentialing applications for commercial payers
  • Work closely with intake staff and billing staff to identify and resolve any denials or authorization issues related to provider credentialing
  • Maintain accurate provider profiles on CAQH, PECOS, NPPES, and CMS databases
  • Identifying discrepancies in information and conducting follow-ups
  • Interacts with representatives from health plans to answer inquiries and clarify requirements

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Pharmacy Technician, Tempe, AZ

Tempe AZ

Base Pay: 19.00 per HOUR

Pharmacy Technicians that show empathy, compassion, patience, and can actively listen to patients are needed for a local pharmaceutical company.&nb...

Pharmacy Technicians that show empathy, compassion, patience, and can actively listen to patients are needed for a local pharmaceutical company.  

Training will be on-site at facility in downtown Tempe (85281), but opportunity to work from home is available!! 

JOB DESCRIPTION:

In this fast paced and challenging position, responsibilities include:

  • Manage inbound and outbound patient calls in a timely manner using audio/video technology
    • Inbound calls are general inquiries from patients regarding refills, general issues or questions that they maybe did not want to manage with the kiosk video button
    • Outbound calls are predominately scheduling deliveries – if a patient does not want a delivery and will be using a kiosk, ensuring that the kiosk has the inventory
  • Understanding and striving to meet or exceed call center metrics while providing excellent and consistent customer service.
  • Seeks assistance with escalated issues involving patients or prescription guidelines from management.
  • Attending educational seminars and other learning opportunities to expand your knowledge of the company and position.
  • Interacts with all internal and external customers in a positive and professional manner
  • Document all call information according to standard operating procedures
  • Utilizing software, databases, scripts and tools appropriately

 

 

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$17/Hr Remote (NC) – Medical Verification Specialist

RALEIGH NC

Base Pay: 17.00 per HOUR

**Do you love the idea of a stable and pleasant work environment?**  Our Fortune Five Pharmaceutical client is hiring for Insurance Speci...

**Do you love the idea of a stable and pleasant work environment?**

 Our Fortune Five Pharmaceutical client is hiring for Insurance Specialist!!

No selling or collections necessary. Ample opportunity for growth and personal development!!

  • First point of contact for successful medical company.
  • Call center environment.
  • Answer General questions and concerns.
  • No selling or collections necessary!

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$17/Hr Remote (AZ ONLY) – Medical Benefits Specialist

Phoenix AZ

Base Pay: 17.00 per HOUR

**Do you love the idea of a stable and pleasant work environment?**     Our Fortune Five Scottsdale client is hiring for Insura...

**Do you love the idea of a stable and pleasant work environment?**

 

 

Our Fortune Five Scottsdale client is hiring for Insurance Specialist!!

No selling or collections necessary. Ample opportunity for growth and personal development!!

  • First point of contact for successful medical company.
  • Call center environment.
  • Answer General questions and concerns.
  • No selling or collections necessary!

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Entry Level Customer Service Representative $15/hr Remote (AZ ONLY)

Scottsdale AZ

Base Pay: 15.00 per HOUR

Looking for a great Work From Home opportunity to expand your knowledge set and skills?   Our Scottsdale Healthcare client is hiring for...

Looking for a great Work From Home opportunity to expand your knowledge set and skills?

 

Our Scottsdale Healthcare client is hiring for call center representatives!!

No selling or collections necessary. AMPLE OPPORTUNITY FOR GROWTH AND DEVELOPMENT!

  • Reps are responsible for servicing an RX Discount drug program that helps patients afford their critical medication.
  • Answer inbound calls/Make outbound calls. 
  • Answer General questions and concerns.
  • No selling or collections necessary!

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Prescription Benefits Eligibility Coordinator

Phoenix AZ

Base Pay: 20.00 per HOUR

Exciting Healthcare Opportunity in North Phoenix with room for growth. Responsible to manage new and existing patient prescription benefits Run ins...

Exciting Healthcare Opportunity in North Phoenix with room for growth.

Responsible to manage new and existing patient prescription benefits

Run insurance eligibility and provide out of pocket costs

Communicate with patient and pharmacy to ensure cases within a timely manner

**Monday to Friday Schedule**

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Inbound Customer Care

Missoula MT

Base Pay: $14.25

Immediate Customer Service Opportunity  Manage inbound calls regarding payroll inquiries of all nature Responsible to trouble shoot and probl...

Immediate Customer Service Opportunity 

  • Manage inbound calls regarding payroll inquiries of all nature
  • Responsible to trouble shoot and problem solve
  • Assist clients with inquiries in a compassionate, timely, and professional manner
  • Meet objectives to ensure positive business growth and development
  • Promote cohesive team-driven environment
  • Support day-to-day operations and client advocacy

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