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Inbound Customer Care

Missoula, MT

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Description

Immediate Customer Service Opportunity 

  • Manage inbound calls regarding payroll inquiries of all nature
  • Responsible to trouble shoot and problem solve
  • Assist clients with inquiries in a compassionate, timely, and professional manner
  • Meet objectives to ensure positive business growth and development
  • Promote cohesive team-driven environment
  • Support day-to-day operations and client advocacy

Job Requirements

Requirements:

High School Diploma or GED preferred

Prior Contact Center experience preferred

Prioritize and multitask effectively

Provide excellent customer service to internal and external clients

Demonstrate effective problem solving and decision-making skills

 

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