Questions? 1-888-481-3375

Customer Service - Healthcare Call Center

San Diego, CA

Apply Now

Description

Are you looking for an opportunity to transition from a Retail or Hospitality role to an entry-level, professional setting, Customer Service, position within the booming Healthcare industry? Look no further! RemX has MULTIPLE openings for you! Pay is $17/hr and we have openings onsite in Kearny Mesa, or in North Park. Pick the location that’s best for YOU!!! Training will be provided!

UPCOMING NEW HIRE CLASSES: Monday July 12th and Monday July 19th

Apply TODAY for immediate consideration!

JOB DESCRIPTION:

  • Inbound and outbound calls providing provide excellent, patient, empathetic customer service to company’s clients; primarily patients or care providers with inquiries and questions regarding Health Insurance
  • Provide support in determining Health and Wellness and appropriate Care plans for Customers
  • Assist callers with scheduling of Healthcare appointments and training classes
  • Utilize company’s knowledge base to troubleshoot and answer inquiries
  • Maintains proper documentation of patient records in company systems; adhere to all HIPPA guidelines when providing service and support
  • Contribute to the team goals and accomplishments with various

Job Requirements

EXPERIENCE:

  • Customer Service related experience (including retail, serving, hospitality etc) experience is the minimum requirement, this is an entry-level opportunity
  • Bilingual any language is a plus!
  • Healthcare background and knowledge of HIPAA guidelines is a plus but not requirement
  • Must be someone who enjoys Customer Service and helping people. Empathetic by nature
  • Patient, active listening skills, and strong data entry
  • Desire to learn and grow with a company
Apply Now