Questions? 1-888-481-3375

$17/hr Patient Assistance Program (NC Residents ONLY)

Raleigh, NC

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Looking for a great Work From Home opportunity?

Our client is looking for highly motivated and friendly candidates to join their team of Superior Medical Customer Service Representatives!

Come be apart of this amazing work from home opportunity!!

 Position: Medical Customer Service Representative 

Location: Remote Work From Home *Raleigh, North Carolina & Surrounding Cities* 

Pay: $17/hr. weekly pay & full benefits 

Training: Remote 

Shift: Must be available to work an 8hr. shift M-F between 8am-8pm


Position Details:

  • Handle high volume inbound phone calls from patients, caregivers, and providers
  • Provide accurate information to the patient and or the healthcare provider
  • Assist callers with information and status of their application
  • Follow a call script
  • Process refills and schedule shipments for patients
  • Must resolve the callers’ needs
  • Provide appropriate follow-up and next steps for caller
  • Provide appropriate customer service and an effortless experience to the caller
  • Must be able to multi task between several internal system programs
  • Follow company policies and procedures

Job Requirements

  • Previous call center experience required
  • Previous healthcare experience strongly desired
  • Excellent interpersonal communication skills
  • Must have exceptional communication and phone etiquette.
  • Must have high speed internet in your home.
  • Must be able to pass Drug & Background check. 
  • Problem solving skills
  • Proficient with Microsoft Office
  • Able to type 35 wpm or greater
  • **No time off permitted in first 30 days!** 


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