We are working with a credit union in NE Philadelphia that is seeking a member service representative
You will provide world class service to members and potential members, ensuring that all member requests are completed from beginning to end, accurately and efficiently in accordance with all policies, procedures and regulatory requirements. You will play a key role in helping members improve their lives through product education and advice on using our self-service technology.
Excellent communication skills in person and over the phone.
Ability to tailor features and benefits of Freedom’s products and services.
Ensures appropriate records are maintained and required reports are prepared
Open and close Operations Center when scheduled or in absence of Supervisor. Performs other job related duties as assigned
Performs other job related duties as assigned