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Customer Service Representative

Memphis, TN

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Description

Customer Service Representative - Memphis, TN

$13.00 per hour plus incentives

Monday thorough Friday 9:00 AM to 6:00 PM

The Customer Service Representative is responsible for the following:

  • Source new sales opportunities through outbound calls
  • Build and manage the sales pipeline through the sales cycle
  • Close sales and achieve daily/weekly quotas
  • Understand the needs of our customers and match those to our products
  • Route qualified opportunities to the appropriate sales openings
  • Build rapport with prospects through friendly, engaging communication
  • Capture customer information for future follow-up
  • Respond swiftly and courteously to customer complaints or inquiries

Job Requirements

  • At least 1+ years' proven inside sales experience (Inside sales preferred)
  • At least 1+ years' call center experience with a sales, collections, or retention background
  • Track record of over-achieving goals
  • Strong, clear phone voice
  • Excellent verbal, written, and communication skills
  • Ability to multitask, prioritize and manage time effectively
  • Thrive in a fast-paced environment
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