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Bilingual Customer Service Representative

Miami, FL

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Reputable Logistics organization in the Hialeah Gardens area is seeking for a Bilingual Customer Service Representative. This role is not remote!

Bilingual Customer Service Representative responsibilities include:

  • Handling emails and customer complaints and concerns in a professional manner.
  • Communicating with customers when necessary to advise delay and/or information necessary to process orders.
  • Providing assistance by telephone to customers and business partners concerning product deliveries, returns, and exchanges.
  • Processing changes or cancellations to delivery orders.
  • Assist in monitoring progress of delivery routes throughout the U.S.
  • Must be Bilingual (English/Spanish)

Schedule: Monday-Friday 8:00AM-5:00PM

Job Requirements

Key Competencies for Customer Service Representative:

  • Problem analysis and problem-solving
  • Great interpersonal skills
  • Excellent communication skills
  • Excellent customer service orientation
  • Great attention to detail and accuracy
  • Must be Bilingual (English/Spanish)

This role is not remote!

We offer Full Benefits Medical, Dental, Vision.
Referral bonus
Free online Career Focused Courses while working for us!

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