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Medical Records Auditor

Bentonville, AR

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Job title

Medical Records Audit Processor



90 Day Project


Job purpose

The Medical Records Audit Processor is responsible for processing Release of Information (ROI), specifically medical record requests in a timely and efficient matter, ensuring accuracy and individual metrics are met. Verifying and analyzing data to affect the efficient and effective retrieval of charts in accordance with the core business function of Ciox Health.


Duties and responsibilities

  • Navigate various provider EMR and file systems to retrieve all required elements of a medical chart for patient list.
  • Ability to work with minimum supervision responding to changing priorities and needed.
  • Meet required metrics for your role (CPH – Charts Per Hour)
  • Ability to maintain regular attendance and punctuality as scheduled.
  • Actively participate in all training that is assigned to you by your supervisor.
  • Read all documentation and follow written instructions provided to ensure compliance and accurate job completion.
  • Maintain the high standards of Confidentiality to safeguard and protect Patient’s Right and comply with all company and facilities policies and HIPPAA regulations.
  • Immediately report to team lead, supervisor, or management any security breaches, unsafe behavior witnessed or any site difficulties.
  • Ensure that deadlines are met.
  • Respond to emails and other requests for information timely.
  • Report any technical difficulties that you may experience as soon as they occur.



  • High school diploma or equivalent.
  • Demonstrated ability to work in an environment requiring high volume of repetitive tasks; ability to maintain keen attention to detail throughout entire shift.
  • Intermediate computer skills including ability to navigate in MS Windows environment (required).
  • Prior experience with EMR systems, a plus.
  • Ability to navigate between windows on computer to complete daily work.
  • Knowledge of basic medical terminology, required.
  • Prior medical records experience, a plus.
  • Ability to absorb and apply training in multiple functions; flexibility to be shifted from one function to another based on business needs.
  • Excellent organization, communication and multi-tasking skills and abilities.
  • Ability to work OT as necessary, including weekend shifts (required)
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