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$18 hr Referral Coordinator - Work From Home!!

Phoenix, AZ

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Description

Nationally recognized Diabetic Supply Company is in need of Referral Coordinators!

 

**This is work from home opportunity**

 

If you have a healthcare referral background or experience, are professional, dependable, customer service and goal driven, and passionate about patient care and satisfaction, this exciting and challenging opportunity is for you!

 

The Referral Coordinators are responsible for receiving and coordinating new patient referrals and pulling through on document requests in an efficient and streamlined way that satisfies provider office needs. Referral Coordinators provide outstanding follow-up that exceeds provider’s expectations, and by establishing relationships with provider contacts they further facilitate new provider requests and patient serviceability. 

 

PRIMARY RESPONSIBILITIES INCLUDE (but not limited to):

  • Follow any and all processes to support methods of relationship building skills
  • Manage referrals and streamline the communication and document collection processes
  • Connect with referral sources
  • Understanding of insurances and coverage
  • Perform referral related outreach
  • Maintains accurate and record details
  • Monitors and troubleshoots pending files
  • Communicate with patients and providers for any updates or follow ups to exceed provider expectations

Job Requirements

JOB REQUIREMENTS:

  • High School diploma or GED required, some college preferred

  • 1-2 years of related experience and/or training, or equivalent combination of education and experience

  • Must be computer literate, organized, and able to multi-task to prioritize functions

  • Ability to effectively present information and respond to questions from partners, prescribers and customers and general public required

  • Excellent customer service skills, including phone and inter-personal skills

  • High comfort level working with culturally diverse team members and clients

  • Knowledge of medical terminology preferred; knowledge of diabetes a plus

  • Some experience with medical insurance and/or DME a plus

  •  Bilingual in Spanish (read, write, and speak) preferred

 

If you are a fit for this role and would like to be considered, please apply OR email your resume to debbie.kempf@remx.com and reference Job ID 748274 - Referral Coordinator

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