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Customer Service Representative

Alpharetta, GA

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Description

RemX is looking for experienced Customer Service Representatives to join our team! Work for a major tech based company and take advantage of great company benefits while assisting customers with booking the vacation of their dreams! 

$16-$17 per hour based on experience

Full time, direct hire position!

Remote until 2022! Must reside near Alpharetta, GA. area.

Multiple shifts available(must be flexible with availability, one weekend day required)

Responsibilities:

  • Serve as a subject matter expert for custom vacation packages and itineraries
  • Coordinate all components of the travel itinerary, including: Air, Car, Cruise Hotel, Rail, Ground-Transportation, Sightseeing and Tours
  • Experience in handling affluent accommodations such as: villas, private jets, and on-location partners
  • Processes final documents which may include itineraries, visas, inoculations, air and transportation tickets, and final payments. Follows up with clients returning from trip and contacts past clients to notify of specials and offer assistance with future travel plans.
  • Excellent geographical skills and destination/travel knowledge

Requirements:

  • 1+ year of experience in a call center environment is required
  • Excellent standard of written and verbal communication skills
  • 1 year of travel booking experience is a plus!
  • Spanish Bilingual a plus!
Apply Now