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Field Service Manager – X-Ray, Medical Device, Imaging – Direct hire

Rockford, IL

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Description

** Remote position, be located anywhere in the Midwest, South or East **

** Advance your career with an international OEM manufacturer **

 

  • $125k salary, bonus, full benefits, full expenses
  • International, industry leader in the medical device and imaging industry
  • Lead a growing team of 10+ Field Service Engineers and Inside Service Technicians
  • Travel throughout the country 80% with most of the time in the Midwest, South or East

 

Main Job Functions

  • Manage the day-today operations of the field service team of 10+ and inside service team
  • Drive the service and service revenue within the United States.
  • Lead and dispatch a team of 10+ Field Service Engineer’s and inside Service Technicians to achieve service goals and objectives.
  • Perform hands-on in the field training, mentoring and leadership to the service teams
  • Build relationships with key customers to ensure revenue growth and sustainability. 
  • Manage relationship with 3rd party service provider the includes conducting quarterly business reviews and monitor performance of 3rd party
  • Represent service with engineering, quality, production discussing product issues, trends and quality  

Requirements

  • 5+ years Injector, medical or imaging service Management experience with strong understanding of typical functions and procedures
  • Ability to travel (up to 80%) throughout the Midwest, South, East and sometimes the West
  • Managed a team of up to 10+ Field Service Engineers
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