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Healthcare Representative - $18 – Remote – TEXAS – Equipment provided

Lubbock, TX

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Description

Healthcare Representative - $18 – Remote – TEXAS – Equipment provided

 

Schedule:  10:30am-7pm (Monday - Friday)   

 

JOB DESCRIPTION

 

  • Responsible for receiving and coordinating new patient referrals
  • Provide outstanding follow-up that exceeds provider’s expectations, and by establishing relationships with provider contacts
  • Main point of contact for providers to call/email with patient referrals
  • Ensures that the referral is handled correctly in their system and the product shipment is correct
  • Ensuring the patient and profile is set up correctly
  • Utilize relationship building skills to manage referrals and streamline the communication and document collection processes
  • Understand insurance groups and coverage
  • Maintains accurate and detailed records
  • Is a self-starter, self-motivated, and reliable
  • Adapts quickly to frequent process changes and improvements
  • Strives to exceed goal expectations
  • Attends all department, team, and weekly company meetings as required
  • Performs any additional responsibilities or special projects as required

 

QUALIFICATIONS

 

  • High School diploma or GED required; some college preferred
  • 1-2 years of related experience and/or training, or equivalent combination of education and experience
  • Must be computer literate, organized, and able to multi-task to prioritize functions
  • Excellent customer service skills, including phone and inter-personal skills
  • High comfort level working with culturally diverse team members and clients
  • Work history of excellent attendance and punctuality
  • Solid mathematical skills, including addition, subtraction, multiplication, and division
  • Knowledge of medical terminology preferred knowledge of diabetes a plus
  • Some experience with medical insurance and/or DME a plus

 

 

 

 

 

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