Are you looking for a long term home with growth opportunities. RemX Specialty Staffing is currently hiring Light Collections Representatives to work for our client located in the Alpharetta, GA area. Great benefits available once hire permanently. In this position, job duties to include the following-
- Make outbound/receive inbound calls on accounts and assist customers with bringing their accounts current
- Identify root cause of customer issue and generate effective solutions for customer and providing general information as needed.
- Effectively contribute to increasing Customer Satisfaction scores
- Become a productive member of the department
- Maintain enthusiastic and positive attitude
Pay: $18/HR ($18.50/HR if bilingual)
Hours: Must be flexible from 8am-8pm Monday-Friday; Two Saturdays per month: 8 AM – 12 PM
Location: Alpharetta, GA - NOT REMOTE
- Open to collecting on past due accounts
- Bachelor Degree is preferred
- Excellent verbal communication skills
- Ability to multi-task is a MUST!
- Previous customer service experience
- Self-starter and ready to learn!
- Bilingual (Spanish-Speaking) a plus!!!