Billing Specialist (contract)
Industry leading manufacturer is searching for an experienced Billing Specialist. Office location will be the six flags area of Atlanta, GA. Candidates need strong MS Excel skills along with excellent written and verbal communication ability.
• Prepare and extract customer invoicing
• Deliver accurate and timely invoices to customers via customer portals, email, and hard copy mail
• Respond to customer inquiries via phone and email
• Consistent follow-up on resolution of unbilled shipments
• Work with other teams to resolve variances, remit issues, A/R discrepancies, etc.
• Collaborate with Collections Team to attain 80% or better open AR for assigned customers
• Complete new customer account set up and changes in customer data
• Issue credits and adjustments and apply/remove credit holds
• Complete customer activations/deactivations
• Resolve failed extractions, on holds, variances, and exceptions in customer invoices
• Provide customer analysis and reporting as needed
• Deliver exceptional customer service through timely responses and relationship building
• Other duties and projects as needed