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Account Manager-EM

Norristown, PA

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RemX has partnered with a large facility maintenance company in Norristown, PA to assist in their search for 10 Account Managers!

Are you looking for an opportunity that will provide career growth and longevity? This is a hybrid position working in the office 2 days per week and working remote 3 days. Laptop will be provided. 



Account Manager Job Description:

  • Tasked with answering calls and responding to emails so that the lines of communication remain open with clients
  • Maintaining a thorough understanding of your clients’ service level agreements and key performance indicators
  • Maintain communication with our clients in a timely, efficient, and professional manner
  • Responsible for writing and submitting proposals to our clients for approval
  • Effectively resolve issues that our clients may face and see them through to completion
  • Make sure all 3rd party work order systems are accurately updated and maintained
  • Provide service providers with a daily overview of their open work orders
  • Manage our internal platform by accepting and entering work orders
  • Following up on work orders to ensure that our clients service level agreements are being maintained


Job Requirements

  • Minimum 2 years experience in customer service or retail 
  • Must be very service oriented 
  • Tech savvy
  • Professional and articulate 
  • The ability to work in a very fast paced environment 
  • MS Office Suite 
  • The ability to work in multiple applications 
Apply Now