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Call Center Supervisors- WORK FROM HOME AZ

Scottsdale, AZ

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Description

Work from home - open to Phoenix Metropolitan Area residents.   Top 10 Fortune 500 Company seeking Remote Supervisors and Team leads for their call center.    

Interviewing now for an early Sep or Oct start date.

Pay: $21-25/hr D.O.E

Duties Include:

  • Supervising a team of about 25 call center agents.
  • Assisting with leadership for 25 agents 
  • Calls are on behalf of corporate clients dealing with prescription health insurance benefits. 
  • Monitoring KPIs and Metrics
  • Assisting in program roll outs
  • SharePoint, Salesforce, Excel 
  • Reporting , lots and lots of reporting internally and to the Client 
  • Daily/Weekly meetings with leadership to identify and improve operations

 

For immediate consideration please email an up to date copy of your resume to 

charise.mcclain@remx.com and Text me your First, last name as well as email 480-273-1789

Job Requirements

Requirements:

  • 2+ years Call center Leadership experience
  • Health care or finance industry or any other regulated industry experience 
  • Ability to manage team virtually
  • Proficiency in Excel, MS Office, WebEx, SharePoint or Salesforce a big plus 
  • Direct Client interaction 
  • BA degree preferred, HSD required. 

For immediate consideration please email an up to date copy of your resume to 

charise.mcclain@remx.com and Text me your First, last name as well as email 480-273-1789

Apply Now