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Intake Customer Service Rep (Bilingual a plus) - Phoenix, AZ

Phoenix, AZ

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Nationally recognized Risk Management company in search of Intake Customer Services Representatives at the Phoenix, AZ office (85034)


Are you a customer service driven individual, have a passion for helping others, and want to be part of a team-oriented environment?  Consider being part of the team as the Intake Customer Service Rep and apply for immediate consideration!


As the Intake Customer Service Rep, duties will include:

  • Managing inbound calls from patients trying to call back to get scheduled or answer questions regarding their case
  • Managing inbound calls from internal colleagues such as Case Managers Nurses, in regard to current cases and a status update
  • Managing inbound calls from providers regarding changes in the Rx (amount of physical therapy needed or new imaging that is needed)

Job Requirements


  • High School Diploma or GED
  • Bilingual (English/Spanish) strongly preferred
  • Excellent communication skills (verbal and written)
  • Call center/phone experience preferred
  • Customer service experience preferred


$16.00-$17.00/hr, DOE

Weekly pay and benefits offered!

Monday – Friday schedule…No Weekends!


Apply for immediate consideration today! You can also email your resume to and in your email reference: Job ID 777230 - ICSR



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