Reputable organizations in Pompano is seeking for experienced Customer Service Representative/ Call Center Experience.
Customer Service Responsibilities Include:
Main Job Tasks and Responsibilities
- Assist in taking customer Service Calls
- Deal directly with customers either by telephone or electronically
- Respond promptly to customer inquiries
- Obtain and evaluate all relevant information to handle inquiries and complaints
- Direct requests and unresolved issues to the designated resource
- record details of inquiries, comments and complaints
- Communicate with the customers regarding quotes that are needed to complete the repair to their equipment
- Be available to provide updates to the customer and/or associates when they have questions in regards to the service calls
Schedule: Tuesday -Saturday 8:00AM-4:30PM
POSITION IS NOT REMOTE***
- Great interpersonal skills
- Excellent communication skills - verbal and written
- Problem analysis and problem-solving
- Great attention to detail and accuracy
- Excellent customer service orientation
- Adaptability, Initiative and high stress tolerance
We offer Full Benefits Medical, Dental, Vision.
Free online Career Focused Courses while working for us!