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Customer Service - Call Center Rep

San Diego, CA

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Description

RemX is currently looking for candidates with Customer Service/Call Center background for a local growing mortgage company in the Kearny Mesa area. Pay $19.00/hour depending on experience. Temp to Hire. Recent college graduates Welcome to apply.

Job Responsibilities

  • Handling both inbound and outbound calls, asses the needs of the client and making recommendations
  • Obtain all necessary information from the client, along with any documentation necessary
  • Escalate calls as needed or when requested by client
  • Provide excellent customer service the client

Job Requirements

Qualification

  • Minimum 1 year experience working in a high-volume call center 
  • 1 year customer service background, along with administrative background.
  • High School Diploma or equivalent, college courses in Finance and Accounting helpful
  • Strong Customer service background
  • Able to type 45 wpm, experience in MS Word, Excel, and Outlook
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