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Customer Transaction Assurance Specialist

KNOXVILLE, TN

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Description

Hiring Immediately! 

Growing West Knoxville Company is seeking Customer Transactions Assurance Specialist

The position is a Long Term Contract assignment. 

The hours are Monday- Friday from 8am-5pm and also have a need for Weekend only work! 

Functions

Provide support to our wholesale customers related to order information, paperwork requests, assist with credit/rebill inquiries in a timely fashion

  1.  Ensure drivers are completing delivery confirmation into the system timely and accurately
  2.  Validate orders from dispatch with the information uploaded by drivers, make any necessary adjustments
  3. Work closely with the Logistics department to correct any load discrepancies on the dispatch for accurate billing
  4. Ensure all data is accurate and ready for timely billing
  5. Collaborate with the sales organization as well as our accounting team
  6. Model behaviors that support the company’s common purpose; ensure guests and team members are supported at the highest level
  7. Ensure all activities are in compliance with rules, regulations, policies, and procedures
  8. Complete other duties as assigned
  • Attention to detail 
  • Analytical
  • Dependable
  • Able to work in a team environment

 

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