Growing West Knoxville Company is seeking Customer Transactions Assurance Specialist
The position is a Long Term Contract assignment.
The hours are Monday- Friday from 8am-5pm and also have a need for Weekend only work!
Provide support to our wholesale customers related to order information, paperwork requests, assist with credit/rebill inquiries in a timely fashion
- Ensure drivers are completing delivery confirmation into the system timely and accurately
- Validate orders from dispatch with the information uploaded by drivers, make any necessary adjustments
- Work closely with the Logistics department to correct any load discrepancies on the dispatch for accurate billing
- Ensure all data is accurate and ready for timely billing
- Collaborate with the sales organization as well as our accounting team
- Model behaviors that support the company’s common purpose; ensure guests and team members are supported at the highest level
- Ensure all activities are in compliance with rules, regulations, policies, and procedures
- Complete other duties as assigned
- Attention to detail
- Able to work in a team environment