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Collections Specialist

Knoxville, TN

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Direct Hire Opportunity! 

East Knoxville company has an immediate need for a Collections Specialist! This is a great opportunity to work for a great company.

Monday-Friday from 8am-5pm and pay is $15-$21DOE

  • Completes collection calls and/or email correspondence on customer accounts, with appropriate follow up via phone and/or email
  • Documents collection calls in the company's systems
  • Informs Credit Manager of any potential problems in a timely manner
  • Identifies delinquent accounts requiring additional internal and/or external resources for collections 
  • Assist in preparing content and documents for Quarterly Credit Review meetings
  • Assist with legal documents for the Credit Manager as needed
  • Processes new customer credit applications by contacting bank and trade references, and assists in setting up new customer accounts in the system
  • Respond to customer requests for invoices, statements, etc.
  • Respond to external credit inquires
  • Creates and maintains  credit history files
  • Performs account/payment reconciliations 
  • Assist with potential credit card and collections technology and process improvement opportunities
  • Other recruiting duties as assigned  


  • High school diploma, general education degree or equivalent experience required 
  • College degree in business-related field or previous experience working in a credit department or commercial collections preferred 
  • Strong verbal written and analytical skills
  • Team Player
  • Detailed Oriented 


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