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Customer Service Support

Rocky Mount, VA

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Description

TYPE: Monday – Friday 8:00 AM – 5:00 PM; contract with possibility of hire; onsite

WHY THIS COMPANY: Our client is a leading manufacturer of home building products.  They have a commitment to community service and believe in promoting the growth of their employees.

YOUR DUTIES WILL INCLUDE:

  • Answer a high volume of incoming phone calls from consumers
  • High volume order entry for major customer
  • Invoicing for customer
  • Utilize customer management system for updates on customer information
  • Maintain product knowledge in order to be able to answer customer questions

Job Requirements

HOW YOU ARE QUALIFIED:

  • High School Diploma or equivalent required
  • Must have minimum 1 year of customer service experience in any industry; manufacturing or distribution experience a plus
  • Must have intermediate computer skills including Microsoft Office
  • Must be able to multi-task
  • Must have good customer service skills
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