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$14.00/hour – Quality Assurance Rep. - Raleigh, North Carolina – Remote

Raleigh, NC

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$14.00/hour – Quality Assurance Rep. - Must live near Raleigh, North Carolina – Remote


Monday – Friday from 9:00am-5:30pm EST

You will be on the phone all day - calling Dr. offices to make sure that information on medical records is correct.


Quality Assurance Processor


Primary Duties:

  • Review and Evaluate each assigned chart per compliance specifications
  • Identify and calculate specific measures have been retrieved within a chart
  • Assess and recommend best practices as applied to each retrieved medical record to prevent PHI violations and to ensure Client satisfaction
  • Identify any obvious deficiencies with a chart retrieval per tech
  • Document trend observations appropriately and escalate urgent issues to Team lead
  • Understand Company and Client objectives to optimize the success of each project
  • Expand list of responsibilities as knowledge and business growth increase
  • Contacting providers by phone to obtain correct information


Qualifications and Skillsets:

  • High School Diploma Required
  • Six or more months experience working in data entry, compliance review and/or related Health Care industry
  • Medical record review, filing or clerical experience is preferred
  • Excellent verbal and written communication are required
  • Education, experience, supervisory experience, technical proficiencies, communication skills, decision making, other competencies 
  • Strong problem-solving skills
  • Detail oriented


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