Questions? 1-888-481-3375

Medical Call Center Representative

Marietta, GA

Apply Now


8-5/7-4 Monday - Friday 

Onsite Position in Marietta GA

$13/ HR Weekly Pay


JOB SUMMARY: The Access Center Representative will manage large amounts of inbound calls in a timely manner. This position is responsible for all indirect/ direct service in accordance with the needs of the agency. The Access Center Representative also ensures the agency provides quality services and complies with agency, state and federal guide lines.



  •  Inbound Calls 
    • Answers phone calls professionally and courteously in a timely manner.
    • Assist and respond to the caller’s needs.
    • Respond to client, staff, and third party inquiries by phone.
    • Follows departmental protocols relating to scheduling appointments.


  •  Quality Assurance
    • Implements process improvement to engage and inform clients, public, and staff.
    • Assist in training co-staff in areas relating to service specialties as needed.


  •  General Responsibilities 
    • Maintains confidentiality for all indirect / direct service in accordance with agency policies, HIPAA policies and confidentiality laws.
    • Maintains clinical records in accordance with agency policies.
    • Ensures timely completion of agency required trainings/workshops.
    • Completes other responsibilities and tasks as assigned.


Apply Now