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Customer Care Analyst

Torrance, CA

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Description

We have an immediate Customer Accounts opening with a major financial services company in the Torrance, Ca area. This role will require the applicant to be in-office with a schedule of 8-5 Monday-Friday. 

  • Serve as liaison to answer questions, provide guidance, and resolve issues
  • Perform administration of new business, payments, and billing
  • Set-up and maintain current customer information
  • Review and maintain weekly SAU, Finance Charge and Title Exception reports.
  • Maintain databases of inventory, follow-up with state agencies, dealerships and other offices
  • Complete searches and file required documents pertaining to company inventory

Job Requirements

Requirements:

  • Minimum three to five years customer service experience
  • Ability to respond to top level management inquiries and assemble highly confidential/sensitive information.
  • Strong customer service skills required to communicate effectively with all levels of management internal/external.
  • Initiative and analytical ability to research and prepare reports.
  • Proficiency in MS Word, Excel and Powerpoint

 

Apply today and let's get you started!!!

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