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Customer Service Representative

Kennesaw, GA

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Description

We are currently hiring for a Customer Service Representative! 

Location Kennesaw, GA  - We will be working onsite and working remotely!

Full Time- Monday - Friday (different shifts available)

Pay: $15.05- 

POSITION SUMMARY:

The CSR I interacts extensively with our customers to develop relationships; ensuring ultimate customer satisfaction and returning customers.

you will handle all inbound and outbound calling of our vendors and clients!

RESPONSIBILITIES:

  • Proactively communicate to all internal and external related parties to exceed customer’s expectations.
  • Respond timely and accurately to all incoming customer correspondence along with thorough documentation.
  • Receives customers' requests by telephone, email or chat, analyzes requests, provides information requested or ascertains who best can provide the information, and routes the request to the proper person.
  • Demonstrates ownership of customer requests with follow through, documentation and complete resolution.
  • Assists in returns and replacements as needed.
  • Analyzes transactions, corrects records, and adjusts errors.
  • Provide accurate information regarding pricing and availability of in-stock items.
  • Communicates with other departments for order completion.

This is a great Career Opportunity, and a way to get your foot in the door with a great company and then progress through the organization.  Marketing, Sales, Operations, IT, Other Divisions.

 

Apply Now