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Service Coordinator

Elk Grove Village, IL

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Description

Service Coordinator needed for a growing multinational company. Excellent benefits and competitive salary      

TYPE: Contract to Hire

YOUR DUTIES WILL INCLUDE:

  • Work with the Service manager to coordinate service activities of Service Technicians   
  • Receive incoming calls of service, schedule installation and schedule service contracts with territory
  • Coordinate and manage upcoming service request throughout the country
  • Work with customers to resolve any issues
  • Secure purchase orders for service work, verify terms and conditions
  • Maintain and edit service orders
  • Order, track, follow-up and expedite parts
  • Monitor service performance and implement improvements
  • Meet service deadlines
  • Other duties as assigned by management

 

Job Requirements

HOW YOU ARE QUALIFIED:

  • 1 + years in a coordinator role or inside sales a plus
  • Must be able to work in a fast-paced environment
  • Must have some customer facing experience
  • Solid communication skills 
  • Strong problem-solving skills
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