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Member Services Representative

Philadelphia, PA

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Description

RemX Staffing is partnering with a top notch company to fill an in-branch Member Service Representatives on Direct Hire.  Are you enthusiastic about assisting others?  Check out the specifics below for our Member Service Representatives:

  • Providing service to members and potential members on online banking, procedures and regulatory requirements
  • Provide assistance on self service technology
  • To troubleshoot and resolve member and internal inquiries in a timely, friendly and accurate manner. 
  • Enthusiastically and professionally greets members and potentials members while introducing
    themselves and welcoming them to Freedom via email, phone and other forms of electronic communications to assist and troubleshoot services
  • Discuss cross-selling opportunities
  • Provide professional support 

 

 

Job Requirements

Qualifications:

  • 1-3 years related experience in a customer service or office clerical field
  • Ability to work in a fast paced environment
  • Proficiency in MS Office
  • Excellent communication skills in person and over the phone. Ability to tailor features and
    benefits of Freedom’s products and services.
Apply Now