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Call Center Representative Remote

Arlington VA

Base Pay: 14.00 per HOUR

CALL CENTER REPRESENTATIVE  - fully remote  PAY: $14/HR HOURS: 9AM-5:30PM M-F REQUIRMENTS: BACKGROUND  &  DRUG SCREENING &a...

CALL CENTER REPRESENTATIVE  - fully remote 

PAY: $14/HR

HOURS: 9AM-5:30PM M-F

REQUIRMENTS: BACKGROUND  &  DRUG SCREENING & COVID VACCINATION

 

 

SUMMARY:

The Fax Mail Scheduler connects with medical or provider offices to build relationships and facilitate the retrieval of medical charts within the project timelines established by Change Healthcare and our clients.  This position works in a highly focused, demanding and timeline-driven environment.

The successful candidate will have experience building relationships, overcoming objections and negotiating timelines with business or professional organizations within specified timelines and goals.  The Fax Mail candidate will have the ability to communicate clearly while articulating potential challenges or risks to achieving goals to both internal and external team members.

ESSENTIAL RESPONSIBILITIES include the following. 

  • Contact by phone, email or fax all assigned medical offices/facilities requesting or negotiating specific medical records to be retrieved within a specified period of time – this includes the following:
    • Identification of all sites/providers affiliated with assigned sites within the scheduling system before calling the site.
    • Develop a positive rapport with site contacts and be customer service point of contact for site contacts.
    • Validation of demographic data for the medical provider’s location
    • Scheduling of chart retrieval via Electronic Medical Record options, requesting the office fax or mail in requested chart copies.
    • Confirmation of the presence of the requested chart(s) and that the location demographics are correct for chart placement and retrieval if medical group contains multiple physical locations.
  • Escalate and follow up with internal business partners regarding issues impacting successful retrieval of charts as well as support to expedite completion of charts received within project completion dates.
  • Maintain thorough documentation in OPM of scheduling commitments, contacts, notes and special requests in support of successful chart retrieval
  • Other responsibilities and duties as assigned

 

QUALIFICATION REQUIREMENTS:  To perform this job successfully an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Education

  • High school diploma or GED

 

Experience

  • At least two (2) years of call center experience (preferably outbound) in a soft sales or customer service environment

 

Knowledge, Skills and Abilities Requirements

  • Ability to work flexible hours based on available work assignments and provider time zone locations
  • Ability to maintain productivity objectives for required phone contacts and complete required administrative work (i.e. manual faxes, requests for mail labels for medical offices, documenting and returning voicemails/e-mails)
  • Complete HIPAA; Fraud, Waste & Abuse; and Medicare training requirements
  • Ability to prioritize tasks based upon project objective goals for completion
  • Ability to work under stress and adapt to change
  • Must be flexible as schedule changes may occur due to call volume
  • Ability to meet daily and weekly production metrics
  • Strong attention to detail is a MUST; Agent must successfully notate the computer program ensuring important details are not missed

 

 

PHYSICAL DEMANDS:  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Physical Activities - While performing the duties of this job, the employee is regularly required to reach with hands and arms and talk or hear.  The employee is frequently required to sit.  The employee is occasionally required to stand and walk.

 

Weight Lifted/Force Exerted - The employee's job does not require weight to be lifted or force exerted.

 

Vision Requirements - Specific vision abilities required by this job include close vision and the ability to adjust focus.

 

 

WORK ENVIRONMENT:  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Environment Conditions - While performing the duties of this job, the employee does not work in wet or humid conditions (non-weather), work near moving mechanical parts, work in high, precarious places, endure outdoor weather conditions, endure extreme cold or heat (non-weather), or is at risk of electrical shock.

 

Noise Level - The noise level in the employee's work environment is usually quiet 

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Travel Agent

Alpharetta GA

Base Pay: 17-18

The Travel Team is growing! We are interviewing soon and would love to speak with people who are passionate about providing quality customer servic...

The Travel Team is growing!

We are interviewing soon and would love to speak with people who are passionate about providing quality customer service and assisting customers with booking travel reservations. This is a Direct Hire role. 

We have multiple shifts available ranging from 8am-3am. Remote for now, but will go back to the Alpharetta office next year. 

Pay: $17-18/hr depending on experience.

The Position:

  • Inbound call center environment
  • Calls are from customers looking to book travel either using their rewards that have been accumulated, or purchasing travel using their payment card. You will also provide assistance to customers who have booked, but need help with cancelling, or making changes.
  • Helping customers navigate what they can do and where they can go with their reward points
  • Assisting customers experiencing issues with points redemption, etc.
  • 40 hours of work a week
  • Multiple shifts available!
  • Our training will teach you about places in the world that you didn’t know existed!
  • Opportunities for growth within the organization

Who We Are Looking For:

  • High School Diploma or GED required
  • 1 years of call center or customer service experience is required
  • 1 year of travel booking experience
  • Bilingual is a plus
  • An articulate demeanor and friendly personality are necessary
  • Interest in travel and/or world history are appreciated, but not required.

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Sales Development Representative

Nashville TN

Base Pay: 40,000 + commission

RemX Staffing is currently assisting a client with hiring a Sales Development Representative. Monday- Friday 8am-5pm EST $19.23-21.63/hour + commis...

RemX Staffing is currently assisting a client with hiring a Sales Development Representative.

Monday- Friday 8am-5pm EST

$19.23-21.63/hour + commission

DESCRIPTION

Looking for high-energy, driven professionals with sound business insight and natural sales instincts to join, and help build, our Sales Development organization. SDR's will help lay the foundation of this sales effort through prospecting and articulating the value to Mid-Market targets. As a Sales Development Representative, you will work strategically with Corporate Marketing and an assigned field Sales team to find new clients. As the first line of contact, SDR's are able to understand the diverse business needs of our prospective clients. They are quick on there feet, tenacious, and possess grit to overcome objections. You will become an expert in the products and services that enable clients to thrive leveraging the services that meet there specific needs. SDR will use your convincing personality and passion for winning to raise the bar of success, documenting and tracking qualified opportunities to pass onto the Account Executive team. You will use a data-driven approach to outbound sales that incorporates prospecting, email communication, lead nurturing, and data gather/validation/updating/cleaning.

  • Generates phone appointments for sales reps specific to our HCM & HR Solutions to new business accounts (50+ employees) through daily outbound cold calling utilizing technology as well as targeted telephone, email, webinar, social media, face to face event and tradeshow initiatives.
  • Builds rapport via telephone, social media and email over a long term, multi-touch, nurturing approach.
  • Partners with MMS Sales Reps to strategically target accounts in the territory and identify potential opportunities for solutions that meet a specific sales qualification criteria.
  • Continually updates and cleans SalesForce.com (SFDC) records.
  • Manages calendar, campaigns, timely follow-up and engagement with Sales Reps.
  • Articulates competitive advantages in conversation and email communication with prospects by highlighting our differentiators.
  • Understands targeted prospect’s needs within the Human Capital Management industry.
  • Consistently leverages CRM, social media, and automation tools/processes to find opportunities and capture market share via a systematic and disciplined approach.
  • Gathers key information to update SFDC and assigns a nurture strategy aligned with marketing resource
  • Expertise in overall value proposition tied to suite of products and services

POSITION REQUIREMENTS

  • High School Diploma - Required
  • Bachelors Degree - Preferred
  • Sales/Marketing experience working in an agile environment
  • Work from home environment

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Inside Sales Representative - Insurance

Nashville TN

Base Pay: 30,000 + Commission

RemX Specialty Staffing is looking for Inside Sales Representative to sell Property & Casualty Insurance to current and new clients. This is a...

RemX Specialty Staffing is looking for Inside Sales Representative to sell Property & Casualty Insurance to current and new clients. This is a remote, direct hire opportunity. 

Salary: $30,000 Annually + commission (OTE $60k+)

Hours: Monday-Friday 8am-5pm EST

Responsibilities: 

  • Generates sales units to meet or exceed sales quotas through effective telesales methods.
  • Cultivates and develops a business / sales referral network from other sales divisions within the company.
  • Performs insurance needs analysis for prospects and clients to provide solutions to insurance needs.
  • Works with insurance carrier underwriters to develop business relationships to write profitable business and professionally manage mutual objectives.

Requirements: 

  • High School Diploma - Required
  • 1 year of sales/marketing experience
  • Property and Casualty insurance license is preferred for candidates. Employees hired into this position without a P&C license are required to obtain their P&C license within 90 days of employment.

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Inside Sales Representative - Insurance

Charlotte NC

Base Pay: 30,000 + Commission

RemX Specialty Staffing is looking for Inside Sales Representative to sell Property & Casualty Insurance to current and new clients. This is a...

RemX Specialty Staffing is looking for Inside Sales Representative to sell Property & Casualty Insurance to current and new clients. This is a remote, direct hire opportunity. 

Salary: $30,000 Annually + commission (OTE $60k+)

Hours: Monday-Friday 8am-5pm EST

Responsibilities: 

  • Generates sales units to meet or exceed sales quotas through effective telesales methods.
  • Cultivates and develops a business / sales referral network from other sales divisions within the company.
  • Performs insurance needs analysis for prospects and clients to provide solutions to insurance needs.
  • Works with insurance carrier underwriters to develop business relationships to write profitable business and professionally manage mutual objectives.

Requirements: 

  • High School Diploma - Required
  • 1 year of sales/marketing experience
  • Property and Casualty insurance license is preferred for candidates. Employees hired into this position without a P&C license are required to obtain their P&C license within 90 days of employment.

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Human Resource Manager

Alpharetta GA

Base Pay: 100000.00 per YEAR

RemX Specialty Staffing is looking for a Human Resource Manager for our client in Alpharetta. We're looking for someone who has a passion for suppo...

RemX Specialty Staffing is looking for a Human Resource Manager for our client in Alpharetta. We're looking for someone who has a passion for supporting employee and company goals and development Work for a nationally known, highly respected, industry leading organization. This direct hire opportunity offers a great culture and work environment and has several onsite benefits.

This position will require you to train onsite in Alpharetta and will have hybrid model after training. Hours are 8:30am-5:30pm.

Salary is based on experience.

Responsibilities: 

  • Provide assistance in identifying, evaluating, and resolving associate relations and work performance issues
  • Serve as a trusted advisor to resolve complex associate issues
  • Assist in the company's full cycle performance management process
  • Associate relations and counseling, HR metrics and reporting, , management counseling and support, exit interviews, training and development, records maintenance and retention, on-boarding, benefits support, job and compensation analysis, performance management, organizational development, and employment support.

Requirements: 

  • 3 years of Human Resource experience 
  • Basic knowledge of current federal and state employment laws
  • Bachelor's/Master's Degree in Business/Human Resources preferred or the equivalent years related experience. 
  • Ability to demonstrate a high level of professionalism and executive presence

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Director of Training, Sales

Alpharetta GA

Base Pay: 100,000-140,000

RemX Specialty Staffing is looking for a Director of Training for our client in Alpharetta. We're looking for someone who has a passion for creatin...

RemX Specialty Staffing is looking for a Director of Training for our client in Alpharetta. We're looking for someone who has a passion for creating training programs and assist for the overall development of the company. Work for a nationally known, highly respected, industry leading organization. This direct hire opportunity offers a great culture and work environment and has several onsite benefits.

This position will require you to train onsite in Alpharetta and will have hybrid model after training. Hours are 8:30am-5:30pm.

Salary is based on experience. 

You will be responsible for:

  • Planning and promoting all Learning & Development programs and strategies
  • Identifying issues and creating solutions
  • Working with leaders and stakeholders to establish goals and budgets
  • Maintaining and creating training resources
  • Assisting and supporting trainers and the team as needed

Requirements:

  • Bachelors and/or Master's degree in Business, Human Resources, Organization Development or related area preferred
  • Experience managing and deploying a Learning Management System
  • Experience in Instructional Design and Development with a strong understanding of adult learning principles, methods, theories, concepts and techniques 
  • Experience working with e-learning tools
  • Prior experience in sales training and developing sales training program
  • Leadership experience

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Call Center Rep Medical | REMOTE

Alpharetta GA

Base Pay: $14.00/hr

RemX is looking for experienced Call Center Representatives to join our team! Handle medical records retrieval while working from home and enjoying...

RemX is looking for experienced Call Center Representatives to join our team! Handle medical records retrieval while working from home and enjoying company benefits.

  • Pay: $14.00 / hr
  • Employment Type: Contract through May | Going permanent will depend on performance and business needs
  • Location: Work from Home | Remote - Must have high speed internet and ethernet cord to hardwire

Responsibilities:

  • Contact multiple healthcare facilities to request medical records to be audited by insurance companies.
  • Handle 60+ outbound calls per day to achieve daily goals. (Most calls are 3 - 5 minutes long)
  • Follow-up to ensure record is received by deadline

?Requirements:

  • 1 year minimum of experience in a call center REQUIRED
  • High School Diploma or Equivalent REQUIRED
  • Proficient computer skills - Windows, Microsoft Teams, Outlook, and Office REQUIRED
  • Previous experience in medical environment is a PLUS
  • Associate's Degree is a PLUS

*Client requires COVID Vaccinations for all employees, you must be willing to provide proof of vaccination.*

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Customer Service Rep Insurance

Kennessaw GA

Base Pay: $15.00/Hourly

This Customer Service Representative position will assist customers complaints, orders, questions, cancellations, concerning insurance. Maintaining...

This Customer Service Representative position will assist customers complaints, orders, questions, cancellations, concerning insurance. Maintaining high quality standards and customer satisfaction are keys to succeeding in this role!

This position will be onsite training with the ability to work from home once training is complete. Working from home will be for an unspecified amount of time.

  • Title: Customer Service Representative
  • Employment Type: Direct Hire
  • Location: On-site for Training, Remote following for unspecified amount of time - Kennesaw, GA
  • Salary: $15.00 an hour
  • Schedule: Monday - Friday | 9:00 AM - 7:00 PM ET | Must be able to work shift within that time frame

Responsibilities:

  • Answer calls regarding questions pertaining to letters, charges, and obtaining proof of coverage for inusrance, etc.
  • Check insurance websites for proof of coverage
  • Perform outbound calls to obtain current insurance agency / carrier information

Requirements:

  • 1 year minimum of experience in a call center REQUIRED
  • High School Diploma or Equivalent REQUIRED
  • Proficient computer skills - Windows, Microsoft Teams, Outlook, and Office REQUIRED
  • Previous experience in insurance is a PLUS
  • Associate's Degree is a PLUS

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Call Center Representative

Baton Rouge LA

Base Pay: 16.00 Hourly

RemX Specialty Staffing is hiring for Direct Hire Call Center Representatives for our client in Baton Rouge, LA. This position will sit onsite assi...

RemX Specialty Staffing is hiring for Direct Hire Call Center Representatives for our client in Baton Rouge, LA. This position will sit onsite assisting companies with their payroll questions.

Hours: Must be able to work Monday-Friday 8am-6pm

Pay: $16/hr + Benefits

Sign on bonus: Our client is offering a great sign on bonus. Be sure to ask about the details!

Responsibilities:

  • Handle 80+ inbound calls a day
  • Assist clients regarding questions with payroll, taxes, garnishments and/or insurance
  • Use multiple resources to find information to answer questions

Requirements:

  • 1+ years of call center experience
  • Ability to work in a fast pace environment
  • Proficient with computers

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Call Center Representative

Indianapolis IN

Base Pay: 16.00 Hourly

RemX Specialty Staffing is hiring for Direct Hire Call Center Representatives for our client in Indianapolis, IN. This position will sit onsite ass...

RemX Specialty Staffing is hiring for Direct Hire Call Center Representatives for our client in Indianapolis, IN. This position will sit onsite assisting companies with their payroll questions.

Hours: Must be able to work Monday-Friday 8am-6pm

Pay: $16/hr + Benefits

Sign on bonus: Our client is offering a great sign on bonus. Be sure to ask about the details!

Responsibilities:

  • Handle 80+ inbound calls a day
  • Assist clients regarding questions with payroll, taxes, garnishments and/or insurance
  • Use multiple resources to find information to answer questions

Requirements:

  • 1+ years of call center experience
  • Ability to work in a fast pace environment
  • Proficient with computers

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Call Center Representative

Nashville TN

Base Pay: 16.00 Hourly

RemX Specialty Staffing is hiring for Direct Hire Call Center Representatives for our client in Nashville, TN. This position will sit onsite assist...

RemX Specialty Staffing is hiring for Direct Hire Call Center Representatives for our client in Nashville, TN. This position will sit onsite assisting companies with their payroll questions.

Hours: Must be able to work Monday-Friday 8am-6pm

Pay: $16/hr + Benefits

Sign on bonus: Our client is offering a great sign on bonus. Be sure to ask about the details!

Responsibilities:

  • Handle 80+ inbound calls a day
  • Assist clients regarding questions with payroll, taxes, garnishments and/or insurance
  • Use multiple resources to find information to answer questions

Requirements:

  • 1+ years of call center experience
  • Ability to work in a fast pace environment
  • Proficient with computers

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Call Center Representative

Alpharetta GA

Base Pay: 14.00 Hourly

RemX is looking for experienced Call Center Representatives to join our team! This is a Work From Home opportunity. Weekly pay and benefits provide...

RemX is looking for experienced Call Center Representatives to join our team! This is a Work From Home opportunity. Weekly pay and benefits provided.

Pay: $14/hr - Weekly Pay + Benefits

Responsibilities:

  • Candidates will be responsible for contacting multiple healthcare facilities to request medical records to be audited by insurance companies. On average candidates will make 60+ outbound calls per day to achieve daily goals. These calls on average will take 3-5 minutes.

?Requirements:

  • Previous experience in customer service call center experience (1 year+)
  • Strong verbal skills
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Have access to smartphone
  • Have access to ethernet cable

*Client requires COVID Vaccinations for all employees, you must be willing to provide proof of vaccination.*

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Bilingual Customer Service Representative

Kennesaw GA

Base Pay: 16.00 per HOUR

The Bilingual Customer Service Representative assists with customer complaints, orders, errors, account questions, billing, cancellations, and othe...

The Bilingual Customer Service Representative assists with customer complaints, orders, errors, account questions, billing, cancellations, and other queries. This position must uphold the quality control standards of service to ensure customer satisfaction is achieved. This is a direct hire opportunity!

  • Answer inbound calls for assigned lender relationships including assisting callers with questions regarding letters or charges for insurance; obtaining proof of coverage; etc.
  • Check insurance websites for proof of coverage and printing proof for data entry

Must be flexible to work between 9:00am and 8:00pm Monday through Friday.

Training will be in office in Kennesaw and then will work from home for now.

Start Date:  November 29th

Requirements:

  • Bilingual in Spanish and English is required
  • 1 year of call center experience
  • Proficient computer skills - Microsoft Office
  • High School Diploma or equivalent
  • Must have own computer and high speed internet 

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Payroll Coordinator

Atlanta GA

Base Pay: 25-28/hr

RemX Specialty Staffing is looking for Payroll Coordinators for a Remote, Direct Hire opportunity.  As the Payroll Coordinator, you will be re...

RemX Specialty Staffing is looking for Payroll Coordinators for a Remote, Direct Hire opportunity.  As the Payroll Coordinator, you will be responsible for: 

  • Providing excellent service to customers via phone, email or chat
  • Support multiple clients at a time
  • Follow up on outstanding items and requests
  • Input data using multiple systems and software

Requirements:

  • 3 years of payroll experience
  • Customer Service/Call Center experience
  • Strong Excel skills
  • High attention to detail
  • Bachelor's Degree preferred

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Contract Recruiter

Vandalia OH

Base Pay: 28.00 per HOUR

RemX Specialty Staffing is looking for a Contract Recruiter for our manufacturing client in Vandalia, Ohio. In this role, you will be responsible f...

RemX Specialty Staffing is looking for a Contract Recruiter for our manufacturing client in Vandalia, Ohio. In this role, you will be responsible for:

  • Support recruitment efforts for the plants

  • Partner closely with Hiring Managers and Human Resources to manage the recruiting process

  • You'll be responsible for sourcing, screening and interviewing prospective employees and evaluating candidates.

  • Gather candidate feedback from interview team and lead final assessment and selection process, negotiate offers, and consult on recommended starting salaries and other offer package details.

Pay: $28/hr

Hours: 6:00 AM - 4:30 PM, Monday - Saturday

Requirements:

  • Bachelor's Degree or equivalent years’ experience
  • 3 years of full cycle recruiting/sourcing experience for both hourly and salaried positions
  • Campus Recruiting is a plus
  • ATS knowledge - iCims
  • Proven passive recruiting skills, i.e. cold calling, success building pipelines and employment branding

 

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Data Content Intern

Kennesaw GA

Base Pay: 14.40 per HOUR

The Data Content Intern assists in writing product descriptions, analyze vendor content, load product images, and updates database with inform...

The Data Content Intern assists in writing product descriptions, analyze vendor content, load product images, and updates database with information and data.

Contract to Hire opportunity with great growth potential!

Pay: $14.40-15

Onsite in Kennesaw for 3 days and Remote for 2 days.

Responsibilities:

  • Create, update, and maintain all product and related database content for new and existing products as well as, any new product maintenance initiatives.
  • Write product descriptions using various vendor catalogs and other product related materials, including competitors’ websites.
  • Load product images of the correct size and format that pertain to an appropriate product in accordance with department standards.

Requirements:

  • Online content skills; editing and proofing skills; grammar and punctuation
  • Intermediate to Advance knowledge of Microsoft Excel - VLOOKUPS & Macros
  • Experience in Auto Quotes or Admin Database is preferred
  • Experience in the restaurant industry is helpful
  • Excellent verbal and written communication skills
  • High school diploma or General Education Development (GED) or equivalent

manages all product data, support documentation, product images, and additional attributes using the Admin database and other proprietary tools.

Contract to Hire opportunity with great growth potential!

Pay: $15-16

Onsite in Kennesaw for 3 days and Remote for 2 days.

Responsibilities:

  • Create, update, and maintain all product and related database content for new and existing products as well as, any new product maintenance initiatives.
  • Write product descriptions using various vendor catalogs and other product related materials, including competitors’ websites.
  • Load product images of the correct size and format that pertain to an appropriate product in accordance with department standards.

Requirements:

  • Online content skills; editing and proofing skills; grammar and punctuation
  • Intermediate to Advance knowledge of Microsoft Excel - VLOOKUPS & Macros
  • Experience in Auto Quotes or Admin Database is preferred
  • Experience in the restaurant industry is helpful
  • Excellent verbal and written communication skills
  • High school diploma or General Education Development (GED) or equivalent

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Customer Service Representative

Kennesaw GA

Base Pay: 15.05 per HOUR

We are currently hiring for a Customer Service Representative!  Location Kennesaw, GA  - We will be working onsite and working remot...

We are currently hiring for a Customer Service Representative! 

Location Kennesaw, GA  - We will be working onsite and working remotely!

Full Time- Monday - Friday (different shifts available)

Pay: $15.05- 

POSITION SUMMARY:

The CSR I interacts extensively with our customers to develop relationships; ensuring ultimate customer satisfaction and returning customers.

you will handle all inbound and outbound calling of our vendors and clients!

RESPONSIBILITIES:

  • Proactively communicate to all internal and external related parties to exceed customer’s expectations.
  • Respond timely and accurately to all incoming customer correspondence along with thorough documentation.
  • Receives customers' requests by telephone, email or chat, analyzes requests, provides information requested or ascertains who best can provide the information, and routes the request to the proper person.
  • Demonstrates ownership of customer requests with follow through, documentation and complete resolution.
  • Assists in returns and replacements as needed.
  • Analyzes transactions, corrects records, and adjusts errors.
  • Provide accurate information regarding pricing and availability of in-stock items.
  • Communicates with other departments for order completion.

This is a great Career Opportunity, and a way to get your foot in the door with a great company and then progress through the organization.  Marketing, Sales, Operations, IT, Other Divisions.

 

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Logistics Coordinator

Chamblee GA

Base Pay: 15.00 Hourly

RemX Specialty Staffing is hiring for Temp to Hire Logistics Coordinator for our client in Chamblee, GA. This position will sit onsite with the opp...

RemX Specialty Staffing is hiring for Temp to Hire Logistics Coordinator for our client in Chamblee, GA. This position will sit onsite with the opportunity to become remote.

Hours: Must be able to work Monday-Friday 8am-6pm

Pay: $15/hr 

Responsibilities:

  • Gathers data from all internal department's and customers, as well as, external customers or vendors/carriers to process/complete tracking confirmations within the transportation system(s).
  • Prepares and issues, on a timely basis, check calls and alerts that reflect delayed shipments, escalating as required.
  • Updates and works with various types of documents related to customer reporting/tracking throughout the day.
  • Maintain relationships established with accounts to monitor service standards
  • Communicate effectively with customers, carriers and team mates
  • Analyze and recommend broad based innovative improvement initiatives
  • Other related duties and responsibilities as required or assigned

Requirements:

  • Excellent communications skills
  • Ability to work in fast-paced environment
  • Ability to juggle multiple task efficiently
  • Excellent customer service skills
  • Strong PC Skills
  • Ability to develop effective customer and teammate relationships
  • Strong problem-solving skills necessary.
  • Bachelor's Degree

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Sales Coordinator

Alpharetta GA

Base Pay: 50000.00 per YEAR

RemX Specialty Staffing is looking for a Sales Coordinator for our client in Alpharetta. We're looking for someone who will supporting the recruiti...

RemX Specialty Staffing is looking for a Sales Coordinator for our client in Alpharetta. We're looking for someone who will supporting the recruiting and sales teams in ensuring clients needs are taken care of. Work for a nationally known, highly respected, industry leading organization. This direct hire opportunity offers a great culture and work environment and has several onsite benefits.

This position will require you to train onsite in Alpharetta and will have hybrid model after training. Hours are 8:30am-5:30pm.

Salary is based on experience. 

Responsibilities:

  • Coordinate between multiple departments
  • Updating and maintaining reports
  • Assist with applications
  • Provide excellent service to clients

Requirements:

  • Bachelor's Degree is preferred
  • 2 years of sales support experience
  • Ability to communicate with different departments
  • Strong problem solving abilities
  • Able to work in a high demand, time driven environment

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Call Center Representative

Alpharetta GA

Base Pay: 17.50 per HOUR

RemX Specialty staffing is looking for multiple Call Center/Customer Service Representatives for our client in Alpharetta.  Location: Must be...

RemX Specialty staffing is looking for multiple Call Center/Customer Service Representatives for our client in Alpharetta. 

Location: Must be able to work onsite in Alpharetta. Possible hybrid schedule in the future

Pay: $17.50 

Length: 6 month contract position, possible temp to hire

Hours: Monday-Friday 9am-6pm, OT may be available after training

Start Date: 12/1

The primary function of this Customer Service position is to respond to order inquiries, process return labels, able to advise on warranty questions. Additional responsibilities include receiving and making outbound customer calls including corresponding via email, managing customer and equipment data and effective use of resources, systems and databases.

Requirements:

  • Must have strong attention to detail, professionalism and ability to deal with irate customers
  • 2+ years of call center experience
  • Order processing experience is a plus
  • HS Diploma or equivalent

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REMOTE - Patient Service Representative

Pawtucket RI

Base Pay: 16.25 Hourly

RemX is looking for REMOTE Customer Service Representatives! Assist with entering patient information, scheduling appointments, research...

RemX is looking for REMOTE Customer Service Representatives! Assist with entering patient information, scheduling appointments, research and resolve various issues in a REMOTE call center environment.

  • Title: Patient Service Representative
  • Employment Type: Contract to Hire
  • Salary: $16.25/hr
  • Schedule: M - F | Must be open to flexible shift between 7:00 AM - 8:00 PM - Rotating Weekend Coverage ; PART TIME or FULL TIME
  • Industry: Healthcare

Job Responsibilities:

  • Answer inbound calls from patients and obtain information from new/existing patients.
  • Create new patient accounts and update patient accounts as necessary, to include demographics and insurance.
  • Schedule patients for appointments.
  • If needed, transfer calls to nurses and physicians.
  • Create new patient accounts and update patient accounts as necessary, to include demographics and insurance.
  • Conduct outbound calls to patients and physician offices.
  • Answer patient inquiries, using multiple resources to research and resolve inquiry.

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REMOTE - Patient Service Representative

Katy TX

Base Pay: 15.00 Hourly

RemX is looking for REMOTE Customer Service Representatives! Assist with entering patient information, scheduling appointments, research...

RemX is looking for REMOTE Customer Service Representatives! Assist with entering patient information, scheduling appointments, research and resolve various issues in a REMOTE call center environment.

  • Title: Patient Service Representative
  • Employment Type: Contract to Hire
  • Salary: $15.00/hr
  • Schedule: M - F | Must be open to flexible shift between 7:00 AM - 8:00 PM - Rotating Weekend Coverage ; PART TIME or FULL TIME
  • Industry: Healthcare

Job Responsibilities:

  • Answer inbound calls from patients and obtain information from new/existing patients.
  • Create new patient accounts and update patient accounts as necessary, to include demographics and insurance.
  • Schedule patients for appointments.
  • If needed, transfer calls to nurses and physicians.
  • Create new patient accounts and update patient accounts as necessary, to include demographics and insurance.
  • Conduct outbound calls to patients and physician offices.
  • Answer patient inquiries, using multiple resources to research and resolve inquiry.

Apply Now More Info

REMOTE - Patient Service Representative

Lawrenceville GA

Base Pay: 15.00 Hourly

RemX is looking for REMOTE Customer Service Representatives! Assist with entering patient information, scheduling appointments, research...

RemX is looking for REMOTE Customer Service Representatives! Assist with entering patient information, scheduling appointments, research and resolve various issues in a REMOTE call center environment.

  • Title: Patient Service Representative
  • Employment Type: Contract to Hire
  • Salary: $15.00/hr
  • Schedule: M - F | Must be open to flexible shift between 7:00 AM - 8:00 PM - Rotating Weekend Coverage ; PART TIME or FULL TIME
  • Industry: Healthcare

Job Responsibilities:

  • Answer inbound calls from patients and obtain information from new/existing patients.
  • Create new patient accounts and update patient accounts as necessary, to include demographics and insurance.
  • Schedule patients for appointments.
  • If needed, transfer calls to nurses and physicians.
  • Create new patient accounts and update patient accounts as necessary, to include demographics and insurance.
  • Conduct outbound calls to patients and physician offices.
  • Answer patient inquiries, using multiple resources to research and resolve inquiry.

Apply Now More Info

REMOTE - Patient Service Representative

Fort Lauderdale FL

Base Pay: 15.25 Hourly

RemX is looking for REMOTE Customer Service Representatives! Assist with entering patient information, scheduling appointments, research...

RemX is looking for REMOTE Customer Service Representatives! Assist with entering patient information, scheduling appointments, research and resolve various issues in a REMOTE call center environment.

  • Title: Patient Service Representative
  • Employment Type: Contract to Hire
  • Salary: $15.25/hr
  • Schedule: M - F | Must be open to flexible shift between 7:00 AM - 8:00 PM - Rotating Weekend Coverage ; PART TIME or FULL TIME
  • Industry: Healthcare

Job Responsibilities:

  • Answer inbound calls from patients and obtain information from new/existing patients.
  • Create new patient accounts and update patient accounts as necessary, to include demographics and insurance.
  • Schedule patients for appointments.
  • If needed, transfer calls to nurses and physicians.
  • Create new patient accounts and update patient accounts as necessary, to include demographics and insurance.
  • Conduct outbound calls to patients and physician offices.
  • Answer patient inquiries, using multiple resources to research and resolve inquiry.

Apply Now More Info