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Account Representative

Clearwater, FL

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Description

Account Representative 

Clearwater, FL

$21.00 per hour 

Monday through Friday 8:00 AM to 5:00 PM 

  • Provide on-going exceptional service and sales support to existing and prospective customers.
  • Team with Application Engineers to prepare quotes, conduct follow up and process orders.
  • Record and verify accurate customer information; enter and track activities by computer.
  • Develop superior relationships with customers by ensuring that product quality, timeline and cost requirements are met.
  • Coordinate with other departments and adhere to quality control and work instruction practices.

Job Requirements

Other responsibilities will include:

  • Carefully verify correct part numbers and the completeness of the design process on orders. 
  • Ongoing interaction with Materials Management and Purchasing to log and verify factory and vendor delivery dates, always keeping the customer informed.
  • Assure all parts are on hand through the Inventory Department, request production priority as needed.
  • Verify customer requested shipment method and review credit term information.
  • Complete fielding of all customer complaints directing, issuing and resolving all in a timely accurate fashion. 

Qualifications and Experience: 

Associate degree in applied science preferred. Minimum three years inside sales and/or customer service experience in the industrial/technical market desired. 

  • Candidate must have superlative organizational skills and precise attention to detail.
  • Excellent verbal and written communication skills.
  • Strong knowledge of PC applications and a computer based ordering system.
  • Strong problem solving and excellent follow through skills.
  • Ability to prioritize and manage multiple priorities in a fast-paced environment.
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