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Payoff Specialist

San Diego, CA

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RemX is looking for a Payoff Specialist preferably with experience in the mortgage industry or back-end financial/banking experience processing items like payments or wire transfers. This role is a temp to hire opportunity with a reputable organization centrally located in San Diego, CA paying $16.50/hr (essential, onsite, position). Company has received Top Workplace award in San Diego multiple occasions, apply today for immediate consideration!


  • Respond to questions and requests for documentation (e.g., payoff demand statements) from mortgagors, authorized third parties and other departments.
  • Prioritize and manage workflow to ensure all payoffs and releases of liens are processed within required timeframes.
  • Issue payoff statements per requestors specific instructions.
  • Process payoff checks in a timely manner.
  • Disburse refund of any overage received with the payoff as well as escrow funds.
  • Assemble final document package to be archived.
  • Send notification of payoff letters to homeowner’s insurance company and tax authority.
  • Requests note through Document Custodian or pull from Portfolio files.
  • Send paid in full documentation to the customer.
  • Provide support as needed with audits and to other department members.
  • Perform other duties as assigned.

Job Requirements


  • High school diploma or equivalent required; 1-3 years of assistant experience in a lending institute or data entry/payment processing experience in a banking/financial environment.
  • Intermediate to advanced data entry, 10-key, Microsoft Word, Excel and Outlook required.
  • Familiarity with document retention software; Blitzdoc a plus
  • Able to work in a fast-paced environment
  • An organized team player with a with team player attitude
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