RemX is seeking a Customer Service Representative to join the Lending team of a great organization located in Richmond, VA.
This position is 100% onsite. Hours are 8 am - 5 pm Monday-Friday.
- Answer incoming calls from customers and internal departments
- Make outbound calls to customers to inform them of loan decisions
- Review loan terms and verify information needed for disbursement
- Promote bank products
- Manager loan applications from loan decisioning to disbursement
- Contact dealers, lienholders and private sellers to verify information provide is accurate to complete loan process
- Review loan file for accuracy before disbursement