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Customer Service Representative- Lending

Midlothian, VA

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Description

RemX is seeking a Customer Service Representative to join the Lending team of a great organization located in Richmond, VA.  

This position is 100% onsite.  Hours are 8 am - 5 pm Monday-Friday.

  • Answer incoming calls from customers and internal departments 
  • Make outbound calls to customers to inform them of loan decisions
  • Review loan terms and verify information needed for disbursement
  • Promote bank products
  • Manager loan applications from loan decisioning to disbursement
  • Contact dealers, lienholders and private sellers to verify information provide is accurate to complete loan process
  • Review loan file for accuracy before disbursement

Job Requirements

  • High school degree required
  • At least 2 years of prior call center customer service experience
  • Excellent computer skills
  • Strong communication and organizational skills 
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