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Travel Agent

Alpharetta, GA

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Description

The Travel Team is growing!

We are interviewing soon and would love to speak with people who are passionate about providing quality customer service and assisting customers with booking travel reservations. This is a Direct Hire role. 

We have multiple shifts available ranging from 8am-3am. Remote for now, but will go back to the Alpharetta office next year. 

Pay: $17-18/hr depending on experience.

The Position:

  • Inbound call center environment
  • Calls are from customers looking to book travel either using their rewards that have been accumulated, or purchasing travel using their payment card. You will also provide assistance to customers who have booked, but need help with cancelling, or making changes.
  • Helping customers navigate what they can do and where they can go with their reward points
  • Assisting customers experiencing issues with points redemption, etc.
  • 40 hours of work a week
  • Multiple shifts available!
  • Our training will teach you about places in the world that you didn’t know existed!
  • Opportunities for growth within the organization

Who We Are Looking For:

  • High School Diploma or GED required
  • 1 years of call center or customer service experience is required
  • 1 year of travel booking experience
  • Bilingual is a plus
  • An articulate demeanor and friendly personality are necessary
  • Interest in travel and/or world history are appreciated, but not required.
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