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Check Out/ Medical Records

Farragut, TN

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RemX is in search for someone that has experience in medical records and medical check out. 



Job Description:

  •  Check out patients and complete the patient tracking in the EMR. 
  • Schedule patient appointments within operational standards and documents appropriately.
  • Collect outstanding balances, coinsurances, deductibles, copays and self pay balances that are owed at the time of checkout. 
  • Accurately post payments and provide receipts to patients. 
  • Reconcile individual daily receipts and money collected with end of day reports to confirm money balances and then prepare individual deposit. 
  • Collect end of day reports and deposits from Check-In staff and Audiologist Assistants. 
  • Reconcile deposit for other staff members to confirm deposits balance. Then prepare a group balance and takes the nightly deposit to the bank once balanced. Following protocols established by practice. 
  • Batch credit card machine at the end of every day.
  • Orders the diagnostic testing, obtains benefits and authorizations, and schedules the test. 
  • Schedules CT Sinus testing in-house when available, obtain benefits and authorizations, document and inform patients of their financial responsibility.
  • Schedule Vestibular testing in-house, obtain benefits and authorizations, document and inform patients of their financial responsibility. 
  • Obtain referrals for outstanding services that were not able to be obtained prior to visit due to insurance requirements.
  • Obtain signed surgery consent forms for fractional surgery center ownership. Scan in chart the same day. 
  • Fax dictations to all referring and primary care doctors for all new patients and established patients that have been cc’d to a specific doctor.
  • Export clinical summaries per the Meaningful Use guidelines established by the practice protocols.
  • Notify and promote the patient portal with the patients.
  • Responsible for managing patients’ health records and history.
  • helping conduct audits
  • Gathering and filing patient information and processing discharge papers.

Job Requirements

All associates will need:

  • Covid/Flu vaccines
  • Background check
  • Drug Screen
  • OIG Check
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