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Medical Check Out

Knoxville, TN

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Do you have experience in Medical Check Out? RemX is in search for someone that is interested in checking out patients for a great medical office. 



Knoxville, TN 

Job Description: 

  • Check out patients and complete the patient tracking in the EMR. 
  • Schedule patient appointments within operational standards and documents appropriately.
  • Collect outstanding balances, coinsurances, deductibles, copays and self pay balances that are owed at the time of checkout.
  • Accurately post payments and provide receipts to patients.
  • Reconcile individual daily receipts and money collected with end of day reports to confirm money balances and then prepare individual deposit.
  • Collect end of day reports and deposits from Check-In staff and Audiologist Assistants.
  • Reconcile deposit for other staff members to confirm deposits balance. Then prepare a group balance and takes the nightly deposit to the bank once balanced. Following protocols established by practice. 
  • Batch credit card machine at the end of every day. 
  • Orders the diagnostic testing, obtains benefits and authorizations, and schedules the test.
  • Schedules CT Sinus testing in-house when available, obtain benefits and authorizations, document and inform patients of their financial responsibility. 
  • Schedule Vestibular testing in-house, obtain benefits and authorizations, document and inform patients of their financial responsibility.
  • Obtain referrals for outstanding services that were not able to be obtained prior to visit due to insurance requirements.
  • Obtain signed surgery consent forms for fractional surgery center ownership. Scan in chart the same day.
  • Fax dictations to all referring and primary care doctors for all new patients and established patients that have been cc’d to a specific doctor.
  • Export clinical summaries per the Meaningful Use guidelines established by the practice protocols. ? Notify and promote the patient portal with the patients.

Job Requirements

All associates will need:

  • Covid/Flu vaccines
  • Background check
  • Drug Screen
  • OIG Check
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