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Call Center Representative

Asheville, NC

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Description

We are Hiring for an Onsite Call center representative in Asheville, North Carolina!

 

MUST BE LOCAL TO Asheville, THIS IS NOT A REMOTE POSITION 

 

The pay will range from 15-17$/hr 

 

4am-2pm Shift or 11am-9pm Shift

Full time- 4 /10 Hour days

 

Customer Service Associate are responsible for answering inbound internal and external calls, utilizing our Home Delivery processes to solve inquiries/issues and maintain customer satisfaction

Customer Service Associates also process orders and fulfil customer needs to ensure customer satisfaction

Resolving conflict

Processing Customer Adjustments/Orders

Responsible to support delivery operations including inbound calls from internal and external customers, issue identification and resolutions

Communication with customers to obtain feedback for improving customer in home delivery experiences, assist in problem solving in creating brand loyalty and lasting customer relationships

Ability to deliver business results and handle multiple tasks in a fast paced environment

 

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