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Customer Service Representative

BASKING RIDGE, NJ

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Description

Immediate Opening
Customer Service Rep Wanted!

Customer Service Job with Room to Grow!
Interested in developing your career in the customer service industry? We are currently hiring a Customer Service Representative with call center experience, who is looking for meaningful work, competitive pay, and an opportunity to advance their career in a Contract-to-Hire position. If you have the desire to make people’s lives a little easier and want to work with great people at a company that values its employees, look no further!

Apply today and find out why customer service professionals are 5 times more likely to want to work for RemX than our competitors.

“Really great service.”  Norma, RemX Associate

As a RemX Customer Service Representative We Offer You:

  • Competitive pay
  • Paid weekly (Direct Deposit or ATM Debit Card available)
  • Access to health benefits and retirement plan
  • A personal recruiter to help with job searches and assistance when at work!
  • FREE ONLINE skills training
  • Contract-to-Hire Opportunity

Job Responsibilities

  • Meet call time requirements and other metrics
  • Responsible for offline time tracking
  • Responsible for high QA/Quality Monitoring Scores
  • Maintain efficient average talk time (ATT) and efficient average after call work time (ACW) metrics
  • Ability to upsell/upgrade products or services
  • Ability to meet production goals
  • Performs other duties assigned

Job Requirements

Job Requirements

  • Previous customer service experience
  • Proficient in use and navigation of computers and software
  • Ability to multi-task effectively
  • Ability to handle chats, in/out communication
  • Ability to look up information and provide account details or verification of information
  • Able to use dual monitors and can toggle between windows, tabs and screens

Find A Job That Works for You!

Each and every day RemX puts over 90,000 people to work, helping more than 15,000 companies find the talent they need to succeed. And, as a part of the 10th largest staffing company in the world, we understand that at the heart of every successful business are people. That’s why we work hard to find you the right job at the right company. Explore all the exciting opportunities RemX offers and find the right job for you!

Apply Now