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Customer Service Representative

Clifton, NJ

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Wanted: the Very Best in Customer Service!

Are you passionate about delivering great customer service? Then we are looking for you! If you are a people-person with call center experience who enjoys helping others then this might be the next role for you. This Contract-to-Hire position allows you to get your foot in the door with an amazing company and advance your career.  Earn great compensation and benefits with a company full of like-minded people who enjoy customer service and love what they do.

Apply today and get on the road to success with RemX - named a “Best in Class” employer for 9 straight years.

“Really great service.”  Norma, RemX Associate

As a RemX Customer Service Representative We Offer You:

  • Competitive pay
  • Paid weekly (Direct Deposit or ATM Debit Card available)
  • Access to health benefits and retirement plan
  • A personal recruiter to help with job searches and assistance when at work!
  • FREE ONLINE skills training
  • Contract-to-Hire Opportunity

Job Responsibilities

  • Respond promptly to incoming inquiries/issues from members and providers via telephone and email.
  • Provide information on plans, products, services and processes.
  • Stay current with policies, procedures, products/services and website enhancements.
  • Ensure assistance is requested in a timely manner for situations that escalate and require intervention or investigation beyond normal capacity.
  • Assist with orders, shipping statuses, and processing payments via phone.
  • Accurate data entry of all calls.

Job Requirements

  • Previous customer service experience
  • Proficient in use and navigation of computers and software
  • Types 30-40 WPM
  • Ability to multi-task effectively
  • Ability to handle telephone and email, in/out communication
  • Ability to look up information and provide account details or verification of information
  • Able to use dual monitors and can toggle between windows, tabs and screens
  • Ability to talk and type at same time
  • Familiar with headsets and auto-dialer use

Find A Job That Works for You!

Each and every day RemX puts over 90,000 people to work, helping more than 15,000 companies find the talent they need to succeed. And, as a part of the 10th largest staffing company in the world, we understand that at the heart of every successful business are people. That’s why we work hard to find you the right job at the right company. Explore all the exciting opportunities RemX offers and find the right job for you!

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