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Customer Care Specialist

Louisville, TN

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RemX is searching for an excellent

Customer Care Specialist

for a Covenant Healthcare facility located in

Louisville, TN!

This company offers an excellent/competitive benefits package, rewards their associates through incentive potential, and has an extremely desirable culture!  Walking trails, monthly team functions and more!
This opportunity is Temp to Hire with good performance and attendance! Pay is $14/hr.
Mon-Fri (8am-5pm) off on weekends!  

Receives Inbound calls

o Schedules/Reschedules appointments

o Nurse callbacks (medication refills, issues w/ medications, medication reactions, prior authorizations for insurance purposes, etc.)

o Messages for therapists

o Messages for Case Managers

o Crisis calls for patients or the community

o Adheres/facilitates with the clinic staff for patients that have a specialized care plan for High Risk Suicide

o Provide resources available for: Alcohol, Drug and Mental Health programs and rehabilitation

o Work with community agencies (ex. Department of Children’s Services, Mental Health Facilities, Group Homes, Children’s Homes) to make sure their clients are getting their treatment needs met

Please submit your resume/application today for consideration-thanks!

Job Requirements

Important Factors for this facility include:

  • Dependability
  • Empathy
  • Excellent communication skills
Apply Now