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Questions? 1-888-481-3375

*$16/hr Raleigh* Remote Customer Service

Durham, NC

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Opportunities open NOW to come grow along with a new expanding company! Advancement and promotion offered!

This is a full-time position. Our client's primary business is providing fast and secure medical chart retrieval; we retrieve medical records on behalf of health plans and medical coding companies.

Open Monday – Friday (8am – 5:30pm).  When daylight savings changes (9am – 6:30pm)

  • Must be comfortable working quickly-this is a fast-paced position
  • Take inbound calls from providers to obtain patient charts for insurance companies
  • Contact doctor offices and insurance companies to retrieve medical records
  • Verify medical forms
  • Job duties consist of working in a call center environment communicating with insurance companies and medical offices
  • Make follow up calls to medical offices and insurance companies
  • Maintain updated tracking for daily work

Job Requirements

  • Detail orientation and strong communication are musts
  • Healthcare is NOT required, but always helpful
  • Positive attitude and strong work ethic
  • Strong Microsoft Word and Excel skills
  • Ability to follow procedural guidelines to respond to and/or research customer
  • Data entry
  • Background screen
  • Saliva drug test

For immediate consideration, please email your current resume to with the subject line Medical Records

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