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Sales Specialist

Dallas, TX

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Description

RemX has an immediate opening for our client, a leading beverage producer in North Dallas, for a Sales Specialist.

The Sales Specialist is responsible for handling customer-initiated issues, communicating the status of delivery issues and coordination of product for equipment installs, donations and samplings. 

DUTIES AND RESPONSIBILITIES


• Responsible for triage of Customer Initiated Issues. Coordinate delivery of product for equipment installs, donations and samplings.

• Research and resolve pricing issues such as short pays, retros, incorrect pricing, pricing verification/inquiry, special event pricing submission, etc.

• Coordinate all equipment moves, swaps and pick-ups. Responsible for the communication and process monitoring for equipment move orders. Communicate delivery time of equipment or move to customers.


• Work with planners for weekly advanced move updates by outlet, date/day/time of install, assist when customer confirmation needed, provide weekly status tracker to sales


• Assist with Customer Support Ticket process as needed.

 

Job Requirements

REQUIREMENTS

  • High School Diploma or GED Required
  • 2-5 years of experience in automated office environment required.
  • Intermediate knowledge of Microsoft Office applications.
  • Excellent phone etiquette.
  • Bilingual skills a plus.
  • Excellent calendar management skills, including the coordination of meetings
  •  Strong knowledge of MS Office, including Word, Excel, PowerPoint and Outlook
  • Support experience in a professional services, sales or marketing environment
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