In-office position downtown near Ball Arena, Speer Blvd & Auraria Pkwy. Full time shifts start between 7:30 AM and 8:30 AM .
We are expanding and adding 4 Job Management Specialists (managing HVAC jobs around the country). This team will :
- Take inbound calls and emails from the clients (clients are all over the nation)
- Manage work orders from start to finish for HVAC issues (repair, replacement)
- Create work orders
- Schedule and Dispatch contractors,
- Communicate with brokers/REO specialists, and maintain that relationship and all follow up.
- Log interactions within contractual service levels
- Ensures jobs are moving through the process within terms of Service Level Agreement
- Maintain all client facing and company expectations
- Assist in development of our newest services such as plumbing and electrical.
- Additional projects/activities to support ongoing business needs
Plan on being on the phone a lot, coordinating everything as you speak with both contractors and the homeowners.