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Customer Service - Service Contractor liaison

Denver, CO

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Description

In-office position downtown near Ball Arena, Speer Blvd & Auraria Pkwy.   Full time shifts start between 7:30 AM and 8:30 AM .    3 month temp to hire for training. 

We are expanding services nationwide (HVAC and commercial water projects) and adding a Contractor Liaison to our team of about 15 people.  We call this contractor liaison role a Contractor Network Development Associate, and they will :  

  • Develop our contractor network through out-bound calls to recruit, vet, and (hire) on-boarding contractors . 
  • Add contractors for both one-off open jobs, and large planned capital projects, nationally. 
  • Maintain an overall relationship with contractors on as needed basis:  addressing demands, grievances, and pertinent training opportunities and other issues that may be presented.
  • Maintain the contractors profiles/ service distance. 
  • Coordinate with the QA field team for equipment training, system updates, and verification of contractor bids 
  • Take on work independently and take on specific tasks as assigned.
  • When you get good at this job you will be proactively expanding our network clientele as well, through effective issue resolution, negotiations, and providing them additional work they may not have had otherwise

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Job Requirements

  • Outbound calls / customer Service in a professional environment  This job is in property/construction industry, but we can train you! 
  • Bachelor's degree or equivalent – preferred
  • Associate degree, or equivalent experience in a related field
  • High School Diploma or G.E.D – required.
  • 1-2 years in B2B customer service
  • 1-2 years in recruiting or retention or appointment setting type calls (similar to sales) – required.
  • Construction or Utility industry experience a plus 
  • Project coordinator experience 
  • Able to build relationships and represent the company 
  • Strong MS office including Excel and Outlook (calendaring)

This is one of those jobs that is Never a Dull Moment!   

$20/hr to $22/hr DOE.   True temp to hire. We want to train you, and we want you to stay and grow with the company.   

Feel  free to reach out to me directly Gloria DAmbrisi 

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